Operations Manager for plastics molding products and project manager.

• Supervised, planned and coordinated the regional cleaning operation.• Continually monitored the cleanroom cleaning operations to ensure all activities are completed promptly and correctly.• Responsible for staff development in areas such as GMP training, technical skills, safety, and performance management. This includes hiring, completing annual performance reviews, and providing professional development opportunities.• Planned, organized and leaded projects to improve efficiency and productivity and implement best practices in business management.• Established project deliverables based on project goals, Quality goals and company priorities.• Applied project management tools, processes and principles to enable project success.• Interviewed employees and analyzed business processes to ensure functional requirements accurately reflected user needs.• Recommended performance metrics for the cleaning service which will be reliable indicators of service quality, systems performance, productivity, and overall quality costs.• Managed cross-functional team resources appropriately to ensure effective team performance and achieved goals.• Identified and resolved project issues.• Identified deviations and followed through on corrective and preventative actions (variances).• Reviewed and made recommendations for change to cGMP documentation such as SOPs.• Followed Good Manufacturing Practices and maintain a cGMP document program.• Represented the company at customer meetings along with sales manager and their regional manager.

-Coordinate with internal and external stakeholders for curriculum development for implementation and delivery to all Marines.-Project Manager Professional in charge of coordinating completion of Congressional mandated training and education for Substance abuse, Domestic partner violence, Suicide prevention, and stress control training programs.-Responsible for annual budget projections for personnel and programs for the Combat Operational Stress Control Capabilities section.-Implementation of Behavioral Programs that are presented to 180,000 Marines and family members.-Coordination with multiple services for development and updating of Department of Defense Instructions and Policy for Behavioral Programs.

•Conduct Management by Walking Around (MBWA) to ensure team safety, address concerns, communicate essential information, and to enforce policy guidelines• Manage and monitor area Key Performance Indicators (KPIs)• Ensuring the accuracy and integrity of inventory/merchandise movement using SIMS/AS-400 system• Collaborate with vendors and suppliers to improve easy of freight handling• Implement Lean and Six Sigma processes such as TIMWOOD, Kaizen Event, and 5S to eliminating waste and improve productivity• Support operational leaders to ensure achievement of organizational and financial goals • Train and educate various levels of management • Experienced trainer for change management •Created Standard Operating Procedures “SOP” for Warehouse job functions•Organized, Lead and facilitated working groups for Kaizen events for processes improvements• Planned, developed and implemented industry Safety standards for the warehouse •Managed performance evaluations of over 60 personnel including job counseling, administrative, and pay related entries worth 250,000 dollars per month.

-Collaborated with internal and external partners to coordinate Regional Annual Conferences costing 50,000 dollars per conference.-Coordinate and task organize staff in performing contact and screening phone calls of over 10,000 Marines nationwide for activation Readiness through medical screening audits.-Strategic planner and coordinator for the Midwest Region for a staff of 10 supervisors.

•Created Standard Operating Procedures “SOP” for Warehouse job functions• Monitored and improved Key Performance Indicators (KPI's)•Ensured team of 90+ employees have resources needed to complete job safely, correctly and efficiently; administer performance improvement plans as needed•Created MS Access databases and Excel spreadsheets for viewing and analyzing several types of operational data•Led initiative to develop specialized, dedicated positions to reduce damage and improve product replenishment timing• Tracked daily, monthly and annual performance to budget; recommend budget and staffing adjustments to Manager of Operations• Utilized LEAN principles to optimize operational performance and efficiency• Performed and monitor 5S+1 progress throughout department• Improved employee morale through use of people management skills such as listening, quick response to concerns, challenging employees to do their best daily and rewarding for excellent behavior•initiated scanning of RF guns for inventory and product tracking.

- Managed a staff of over 90 hourly employees and 3 supervisors servicing over 900 pharmacies’ returned product. Responsible for an inventory of $120 million of RX pharmaceutical product.- Ensured FDA and DEA regulation compliance.- Collaborated with internal and corporate partners to develop state-compliant hazardous waste handling procedures.-Monitored daily processing of store credit totaling 1 million dollars of claims monthly-Tracked monthly financial sheets for the General Manager.-Track quality of product and service to customer- Monitored and improved Key Performance Indicators (KPI's)-Ensured team of 90+ employees have resources needed to complete job safely, correctly and efficiently; administer performance improvement plans as needed-Created MS Access databases and Excel spreadsheets for viewing and analyzing several types of operational data• Utilized LEAN principles to optimize operational performance and efficiency• Performed and monitor 5S+1 progress throughout department• Improved employee morale through use of people management skills such as listening, quick response to concerns, challenging employees to do their best daily and rewarding for excellent behavior•Conduct Management by Walking Around (MBWA) to ensure team safety, address concerns, communicate essential information, and to enforce policy guidelines