Achieve project deadlines by coordinating with contractors to manage projects.Monitor project and team member performance closely.Maintain open communication through regular updates on project status to customers.Maintain communication with customers to answer questions, concerns, and requests that may arise.Review plans and inspect ongoing construction to keep work in line with project goals.Ensure project completion by coordinating materials needed, inspections, and contractors.Successfully manage more than 20 projects daily.

Consistently met and exceeded sales quotas monthly.Successfully enhanced the client experience through dynamic account management, cost savings opportunities, and recommending solution-based upgrades.Equipped team members with experience-based advice for navigating challenging sales situations.Ensured upper management was informed of changing sales environments and trends in order to maintain the most effective business operation strategies.Gained multiple large contracts over Verizon's main competitors by personally initiating client meetings to understand their needs.Consistently achieved 110% of quota for year-end sales 2004-2021.Regarded as the branch subject matter expert based on extensive knowledge of 50+ products and service solutions.Successfully identified and defused customer escalations in the retail store environment and via phone.Answered product questions with up-to-date knowledge of sales and store promotions.Provided accurate information about promotions, customer programs, and products, helping drive high customer retention.Approached each problem with a fresh mind and analytical strategies to resolve concerns quickly.Managed and established business accounts with 0-50 individuals.Used a consultative sales approach to understand customer needs and recommend relevant offerings.Oversaw deposits, processed financial transactions, and maintained inventory.Met with existing customers and prospects to discuss business needs and recommend optimal solutions.Created strategies to develop and expand sales of services to existing customers, which resulted in a significant increase in annual revenue.