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I excel in leadership, risk management, and customer satisfaction, delivering powerful and informative presentations, gathering requirements, prioritizing business needs, and exceeding expectations. I communicate with personnel at all levels, and I am considered a trusted partner by cross-functional groups. I motivate others to meet collective goals and align with the Corporate vision and values. My previous roles as Sr. Project Manager and Program Manager have enabled me to develop expertise in IT, AI, Risk, chatbot, Mortgage, Commercial, and Treasury Management Domains.
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Cadence BankBirmingham, Al, Us
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Sr. Project MnagerCadence Bank Oct 2023 - PresentTupelo, Ms, Us
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Sr. Project ManagerLincoln Savings Bank Jun 2022 - Oct 2023Reinbeck, Iowa, UsLeading for success to enhance the BAAS offerings with Lincoln Savings Bank• Collaborated with PMO and Corporate Finance to implement project budget tracking.• Led the implementation of corporate TPRM Platform Replacement. • Led the implementation of corporate In-Branch and Digital Account Opening Platform• Led the implementation of corporate BSA Platform Replacement. -
Project Manager / Scrum MasterPnc Oct 2021 - Jun 2022Pittsburgh, Pennsylvania, UsLed Development teams within the Technology Innovation group. Responsible for integration and delivery of AI and Chat Bot technology into existing Commercial applications by leading internal and offshore development resources with a Hybrid Agile Methodology approach. -
Sr. Program ManagerBbva In The Usa Apr 2018 - Oct 2021Birmingham, Al, UsBuilt and managed 3 Agile development teams for the Mortgage Origination and Support Program, coordinating between in-house, vendors and client teams while keeping stakeholders informed of progress and milestones . Managed projects budget of $7M+ for Mortgage ProgramWorking with senior business and IT stakeholders on roadmaps, implementation options, resource needs and funding. Building teams in Commercial and Treasury Management arena to transition to Agile Methodology for all ongoing and new projects. -
Sr. It Project Manager / Scrum MasterBbva In The Usa May 2015 - Apr 2018Birmingham, Al, Us- Work closely with Product Owners, coordinating product backlog grooming and story estimation for BBVA USA Online Banking Application.- Organize and facilitate sprint planning, daily stand-up meetings, reviews, retrospectives, release planning, demos and other Scrum-related meetings- Communicate with all levels of management, engineers, product managers and support specialists on product issues- Track and communicate team velocity and sprint/release progress- Mediate conflicts, fostering team and coached individuals improving team dynamics- Built and maintained excellent client partner relationships
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Senior ManagerVoltdelta Oct 2010 - Feb 2015Pittsford, Ny, UsPlan, schedule and execute all stages of enterprise software, hardware and customerimplementations.Assessed business implications for each project, prioritized and monitored progress to meet deadlines, standards, and cost targets.Led team of 13 IT professionals in support of major US and international projects on company's cloud based contact center and IVR solutionsDrafted action plans and led meetings with department executives to review project status and proposed changes.Led enhancement of company's cloud based infrastructure and security event monitoring capabilities to ensure high availability, capacity growth, and PII, ISO, SOX, and PCI complianceSuccessfully completed projects on time for many Fortune 500 companies and state government entities (AT&T, Verizon, 3M, Raytheon, Ford, Microsoft, Motorola, NJ DOT, NV DOT, HI DOT). -
Senior Project ManagerVoltdelta Aug 2004 - Oct 2010Pittsford, Ny, UsManaged virtual teams comprised of technical engineers, business systems analysts, stakeholders and vendors. Managed installation and deployment of VoltDelta's first cloud-based hosted platform for the enterprise and telecommunications markets.
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Project ManagerVoltdelta Aug 2004 - Jan 2007Pittsford, Ny, UsPlanning, implementation and ongoing support of turnkey ACD, IVR, and call center solutions for 2 major U.S. telephone companies.Provided technology support of voice networks, ACD hardware, software, and IVR.Directed multi-vendor project for multi-million dollar migration of Cingular Wireless 411 into the VoltDelta Enhanced Directory Assistance Platform.
Gilbert Jones Skills
Gilbert Jones Education Details
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Herzing UniversityComputer/Information Technology Administration And Management -
Us NavyInformation Technology - Data Systems
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University Of Central FloridaComputer/Information Technology Administration And Management
Frequently Asked Questions about Gilbert Jones
What company does Gilbert Jones work for?
Gilbert Jones works for Cadence Bank
What is Gilbert Jones's role at the current company?
Gilbert Jones's current role is Sr. Project Manager.
What is Gilbert Jones's email address?
Gilbert Jones's email address is gi****@****lta.com
What is Gilbert Jones's direct phone number?
Gilbert Jones's direct phone number is (800) 266*****
What schools did Gilbert Jones attend?
Gilbert Jones attended Herzing University, Us Navy, University Of Central Florida.
What skills is Gilbert Jones known for?
Gilbert Jones has skills like Telecommunications, Vendor Management, Integration, Voip, Call Centers, Cross Functional Team Leadership, Product Management, Ivr, Managed Services, Telephony, Cloud Computing, Data Center.
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