Gilbert Mutai Email & Phone Number

Kenya

Kenya

Kenya

● Ensuring operational excellence in the day-to-day operations of the school. ● Supports operations team with the implementation of all initiatives put forth. ● Provides support in the execution of projects like renovation, construction, or new policies/system.● Ensures smooth running of campus operations by liaising closely with the teaching staff and operations team. ● Supports all operations service lines in the successful running of various aspects of school operations - Transport, Catering, Housekeeping, Landscaping, Security, and academics activities/events. ● Assist in forecasting and managing the school facilities budget and identifying operational improvements. ● Planning, assigning, and directing contract/casual staff, including cleaning and security staff. ● Staff performance appraisal, rewarding and disciplining contract/casual staff; and addressing complaints and resolving problems.● Responsible and accountable for the smooth running of operations, supervision, and maintenance of all building equipment and systems that are required for running the school.● Manage and track the supply of water and electricity to determine optimum usage or detect wastage and ensure utility bills are accurate and are paid out on time.● Proactively and routinely inspect buildings and other support infrastructure to keep them optimally functional and detect or diagnose malfunctions in need of repair.● Preparing maintenance schedule for (cost, timelines, and managing bid management) matters with the operations team and agreeing when work will be carried out.● Ensure minimized maintenance disruptions to the running of the school.● Respond to maintenance requests in a timely response, provide weekly updates of the status of jobs reported to the affected teammates and closeout reported repairs within the most effective turnaround time, to the highest quality and within the most effective cost.

Nairobi

Nairobi

 Marketing the company’s services on various platforms. Handling clients’ account and ensuring their satisfaction both on phone or email correspondence.  Brand management and image protection. Online marketing management. Assists in business development, product/services and content creation.

Nairobi

 Ensuring a smoothing running of production operations daily. In charge of production procedures to ensure a 24 hour running of the factory. Preparation of both day and night shifts for workers.  Supervising Operations Department’s documentation and filling.  Ensuring that all production procedures are followed to the latter.  Supervising and allocating casual workers duties and responsibilities on a daily basis. Ensuring that all machines are all in good working condition.  Ensuring that quality control measures are observed in every stage of production.

Nairobi

 Troubleshooting both computers hardware and software also networking.  Company and Office operations management. Managing and monitoring Private Debt Collectors and investigators in the field. Preparation of official documents, policies and procedures, plan meetings and prepare agendas. Representing the company in official meetings and matters. Handling clients and guiding them with the aim of satisfying their needs. Receiving information on behalf of the company and responding where applicable. Data entry, Invoicing & Follow-up, filing, information cleansing and storage. End of month reports preparation. Corresponding with clients/customers through mails and telephone on daily basis.

Nairobi

 General office procedures, front desk operations, receiving calls. Managing shop managers and monitoring their operations.  Preparing and executing sales promotion in all shops around the country and beyond.  Invoicing and filing and preparing reports. Dealing with customer service by retailing products and explaining how to use them. Preparing daily, monthly, yearly store’s report and monitoring stock in and out.  Data entry, cleansing and storing information. Troubleshooting both computers hardware and software also networking.

Nairobi

 Computer maintenance and networking trouble-shooting.  Assisting clients to use and access various internet websites. Typing and proofing reading articles and proposals. Designing letters, Business cards and office memos. Handling customers’ queries. General Office Procedures and front desk operation.

Diploma, Business Management

Certificate, Information Communication Technology Technician, Pass