Gilbert Maroun Email & Phone Number

Canada

Montreal, Quebec, Canada

Led cross-functional teams in the successful implementation of project management software solutions for clients.Managed engineering teams projects using agile methodologies to ensure delivering product features based on customer needsProvided expert consultation on project management best practices and optimized clients' workflow processes.Conducted training sessions and workshops to educate clients on the use of the software.

Montreal, Canada Area

Used a Scrum framework to facilitate essential ceremonies such as Sprint Planning, Daily Stand-ups, Sprint Reviews, and Retrospectives while managing software development sprints from conception to delivery. I worked with product managers to understand epics and plan appropriately.

Led the implementation of a PSA suite ensuring alignment with clients' business objectives.Conducted workshops and training sessions for end-users, enabling them to effectively utilize the software.Provided ongoing support and troubleshooting to address clients' technical and operational challenges.Managed project timelines and deliverables as well as resource assignment

Collaborated with cross-functional teams to gather and analyze business requirements for product enhancements and new features.Translated business needs into actionable user stories and worked closely with development teams throughout the software development life cycle.Conducted requirements gathering, system configuration, and user acceptance testing. Developed and delivered comprehensive training materials to support clients' successful implementation and utilization of the software.Conducted user acceptance testing and facilitated product demonstrations to stakeholders.

Complete project assignments and client interactions under supervision of a Project Manager Maintain project documentation, files, journals, and clients supplied information Identify, document, and communicate project risks to the project manager Perform analysis and mapping of Client's existing operational Define system requirements, and perform system demonstration and configurations Where applicable, create and maintain Operational Requirements Documents, and Software Requirements Documents for new requirements, based on Client's operational needs, and scenarios Prepare and perform Acceptance Test ProceduresParticipates in Pre-Sales activities that may include Analysis of specific requirements as necessary

Conduct software training to external and internal clients. Create, maintain, review, and distribute training materials and curriculum for classes. Stay abreast of new and current training methodologies, theories and techniques through continued education. Maintain the highest professional standard when interacting with Clients or vendors. Hire and evaluate new trainers

Train all courses.Design and write manuals.Supervise the computer lab.

Develop a program in VBA to calculate RRIFs.Train users on multiple Microsoft Office programs

Bachelor'S Degree, Computer Science

A.E.C., Programmer Analyst

D.E.C., Computer Science