Gilbert Moses,Jr. Email & Phone Number

Dallas, Tx, Us

San Jose, California, Us

I lead the delivery of multiple consumer software product workstreams. I use customer data to drive product engagement and deliver delightful user experiences. In my role I manage overall product strategy, roadmap/backlog management, monetization and oversee the execution of agile software development teams. Accomplishment Highlights:• Led a cross-functional effort to execute a marketing campaign to bring a product from $5,000 to $800,000(average) a month in revenue.• Led a team of product managers, engineers, and designers to deliver a cross-product rebrand for the McAfee product suite. • Led the effort to release our mobile product on the Chromebook form factor • Led a cross-product effort to evaluate and improve our product’s ADA(accessibility) compliance • Created a project intake process that is now followed for partner development requests• Created and implemented a product readiness checklist to ensure McAfee products meet all partner requirements before being released Daily Duties: • Manage 3rd party vendor relationship including: backlog grooming, financial & project management • Create and maintain quarterly roadmaps for multiple product efforts • Create and review UX designs• Provide insight on product direction and marketing campaigns • Coordinate product release schedules • Report status to executive management • Create and maintain project plans for individual efforts as needed • Identify and escalate product risks • Provide guidance and best practices to other product managers

Dallas, Tx, Us

In this role I was a Release Train Engineer (similar to a program manager) for an Agile Release Train (Program) containing 5 Scrum development teams using the Scaled Agile Framework (SAFe).Accomplishment Highlights:• Helped lead program team in a transition to the Scaled Agile Framework by establishing new artifacts, program level ceremonies and providing coaching to the teams.• In response to COVID-19, I created new best practices for hosting big room meetings virtually.• Worked with the Product Management group to reduce the standard business requirements gathering time by 4 weeks in order to get requirements to the developers faster.Daily duties:• Coordinating and managing the scope for 5 Scrum Development teams(~35 FTEs)• Managing risk and change management process• Reporting status to Senior Management• Act as a liaison between the Product Managers and the Development teams.• Managing and maintaining multi-year Program level roadmap• Facilitating weekly program-level ceremonies• Facilitating and planning quarterly big room planning session with ~100 attendees• Driving continuous improvement

Seattle, Wa, Us

I was responsible for managing the operations for product releases at one of the world’s largest telecom companies.Accomplishment Highlights:• Managed release planning & coordinated project plans across 9 separate teams leading to a successful product release. • Led a team of product, legal, & marketing experts to identify & resolve customer experience pain points.• Quickly became a subject matter expert and trusted advisor on the processes related to a critical business program for my client.Daily Duties:• Manage deliverables across large cross functional teams in a matrix organization• Coordinate product go to market plans including• Coordinate project schedules between multiple related projects to meet the common program goals• Report account status to our executive management team• Facilitate status calls with 60+ attendees• Manage client relationships

Irving, Texas, Us

In this role I was responsible for managing the database and Adobe Marketing campaign operations teams for a large automotive sales company. Accomplishment Highlights:• Created and implemented a new change management process for my client• Successfully coordinated the scheduling and automation of 12 daily Adobe Campaign workflows that were previously run manually.o This saved on average an hour of manual work per stream.• Led a team responsible for successfully optimizing workflow performance across our solution• Successfully trained 3 client development resources on how to use the Adobe platform to accomplish their business goals.Daily Duties:• Supervision and mentorship of direct reports• Managing client and vendor relationships• Reporting account status to our executive management team• Managing resources that belong to cross functional teams to meet project goals and deadlines• Creating and maintaining project documentation • Facilitating and organizing requirements gathering and design meetings

New York, Ny, Us

Manage multiple government contracted Aerospace software projects throughout all phases of their life cycle. My duties include:Project Management/Coordination• Monitoring and reporting project status to senior management throughout all stages of the development life cycle• Coordinating development resources to meet project goals and deadlines• Creating and managing project schedules• Coordinating project release schedules• Facilitating and organizing requirements gathering and design meetings• Performing/facilitating application demonstrationsRequirements Gathering and Documentation• Meeting with clients to understand business problems and translating them to business/technical requirements• Acting as a liaison between business users and technical team members to develop detailed systems design specifications and components (user screens, program logic, calculations, formats, reports, interfaces, etc.). • Creating business requirements documentation and technical functional specificationsTesting• Developing test cases, test plans, and test schedules• Executing functional test cases

Irving, Texas, Us

I was staffed on a project team contracted to manage the marketing database of a large luxury automobile company.I was responsible for multiple duties across concurrent projects in varying stages of the SDLC including but not limited to:Project Management/Coordination• Coordinate development and QA resources to meet project goals and deadlines• Coordinate project release schedules• Manage external vendor relationships• Document, track and assign tasks related to production issues using Microsoft TFS• Monitor and report project status throughout all stages of the development life cycle• Facilitate and organize solution design meetings• Create project change request documentation including project budgetingRequirements Gathering and Documentation• Meet with clients to understand business problems and translate them to business/technical requirements• Create requirements documentation• Work directly with technical development staff to interpret business requirementsProduction Support• Manage and monitor incoming and outgoing data processes• Interact with clients to research and answer process and functional questionsTesting• Coordinate and collaborate with offshore QA resources • Create test plans• Execute functional test cases

Houston, Tx, Us

In this role, I was staffed at a large transmission and distribution electric utility company. My duties included:•Providing assistance in the development, maintenance, distribution and monitoring of periodic reports•Gathering requirements for development and delegating tasks to development teams•Performing data investigations and analysis of smart meter utilities data•Governing weekly meetings with the client to present findings from data investigations •Providing ad hoc queries and daily reporting to client •Performing data quality validations

Richardson, Texas, Us

•Led a small team of programmers responsible for developing and maintaining web applications for major financial institutions•Detect and resolve application defects•Create and maintain project timelines•Delegate tasks to interns and entry level employees•Write supporting technical documentation•Research and implement new UI controls•Perform UI usability testing•Create and implement user interface design guidelines and standards.•Conduct entry level candidate job interviews•Evaluate and recommend job applicants for hire

Provided technical assistance to campus residents and provided support to personal computers and the residential network via telephone troubleshooting, laptop drop-off and in-room appointments.