Gilberto Oliveira Email and Phone Number
Professional with 10 years of corporate experience, 7 years in multinational industry.Continuous knowledge allows me to move forward in the development of behavioral skills and work techniques. Through Administration I developed capacity of resource management, systemic vision and strategic planning for companies from different areas and sectors of the economy.Proactivity, focus on solution and assertive communication towards internal and external customers, partners and stakeholders are some strong characteristics that define me for the daily challenges in the professional and personal sphere.I believe in servant leadership and the formation of synergistic teams as a maximization of results at work.My outstanding characteristics are: Communication, Creativity, People Management, Leadership, Organization and Planning.
Syensqo
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Customer Service Representative LatamSyensqo Dec 2023 - PresentSão Paulo, Brasil -
Customer Service Analyst PlRhodia Brasil Aug 2022 - PresentSão Paulo, Brasil -
Analista De Projetos PlenoCoca-Cola Femsa Sep 2021 - Jun 2022São Paulo, São Paulo, Brasil* Foco em gestão de projetos e análises de dados para buscar insights e entender como os clientes(interno e externo) estão se comportando;* Visão analítica de indicadores - Fill Rate | Order Fulfillment;*Preparação de material em Power Point para apresentação à diretoria;* Interface com as áreas Comercial, Supply Chain, Customer Service e Logística para apoio e controle dos indicadores KOF BR;* Emissão de relatórios de acompanhamento operacional;* Gestão de dashboards e pedidos sugeridos para cadência e acuracidade dos clientes;* Gestão IBP - Integrate Business Planning -
Customer Service AnalystTate & Lyle Jul 2018 - Jun 2021São Paulo, São Paulo1459 / 5000Resultados de traduçãoActivities performed:- Customer order portfolio management, checking all commercial conditions between customer and sales manager for later programming in the SAP system;- Monitoring the registration of new customers and products on SAP, scheduled orders and availability of products in stock for service, integrating all relevant information with the finance, shipping, sales, logistics and production teams, such as credit release, separation of lots, and transportation contracting;- Analysis of sales forecast and monitoring of the production of imported and national materials;- Preparation of reports (KPI's) and customer complaints for analysis and action plan with the commercial area and PCP;- Creation of credit and debit notes in SAP, with the Finance team;- Volume planning for freight contracting and delivery alignment in integration with the Logistics team;- Continuous Improvement Project: Consolidation of data and information on sales and invoicing, critical analysis of operational data and development of Dashboard and interactive reports for presentation to the Supply Chain area in Power Point to determine monthly results;- Analysis of sales and planning operations (S&OP), ensuring an equal distribution to customers, respecting the stipulated plan (Forecast) for the supply of products;- Cabotage process control between customer and logistics operator. -
Customer Service AssistantTate & Lyle May 2015 - May 2018São Paulo, BrazilPerformed activities:- Service to the customer portfolio of the company's business units, from receipt of the order to delivery to the customer;- Monitoring with the production team of the products produced, inventory control and credit verification of customers;- Monitoring of improvements in the credit, transportation, production and collection processes with the finance, logistics, shipping and sales teams, in order to guarantee the quality of the service, in addition to shorter delivery times for the products;- Sending documents requested to customers, such as analysis report (CoA), invoices and technical specifications, always with a focus on service excellence. -
EstagiárioTate & Lyle May 2013 - Apr 2015São Paulo E Região, Brasil -
Assistant AdministrativeForcelli Advogados Associados May 2010 - Apr 2013São Paulo, BrazilActivities performed:- Controlling Employee Documents: Admission and Dismissal;- Reconciliation of Accounts Payable, Receivable, and Cash Flow;- Payments follow up: Employee, Supplier salary and administrative expenses;- Inventory of clients' procedural documents; and checking active and inactive processes;- Employee document management: vacations, payments and terminations. -
InternForcelli Advogados Associados Nov 2009 - Apr 2010São Paulo, BrazilActivities performed:- Conference and document files, such as petitions and general client processes;- Document holder: deliveries and withdrawals to banks, customers, forums;- Purchases of office supplies and warehouse control.
Gilberto Oliveira Education Details
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Business Administration And Management, General
Frequently Asked Questions about Gilberto Oliveira
What company does Gilberto Oliveira work for?
Gilberto Oliveira works for Syensqo
What is Gilberto Oliveira's role at the current company?
Gilberto Oliveira's current role is Project Management & Continuous Improvement | Commercial | Supply Chain | Customer Service.
What schools did Gilberto Oliveira attend?
Gilberto Oliveira attended Centro Universitário Assunção.
Not the Gilberto Oliveira you were looking for?
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Gilberto Oliveira
Software Engineer | C# .Net | Python | Java | Sql Server | Mongodb | Angular | Git | Scrum | Ci/CdBelém, Pa1eldorado.org.br -
1gmail.com
2 +131374XXXXX
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Gilberto Oliveira
Analista De Governança De Ti Na White Martins | Gestão De Mudanças De Ti | Comitê De Mudanças | Auditoria | Kpis | Gestão Da Qualidade | SharepointRio De Janeiro, Rj -
Gilberto Oliveira
São Paulo, Sp
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