Gilberto Gutierrez Email & Phone Number
@sfgov.org
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Who is Gilberto Gutierrez? Overview
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Gilberto Gutierrez is listed as Cyber Security Engineer at San Francisco Department of Technology (DT), a company with 60 employees, based in San Francisco Bay Area, United States, United States. AeroLeads shows a work email signal at sfgov.org and a matched LinkedIn profile for Gilberto Gutierrez.
Gilberto Gutierrez previously worked as IT Operations Support Administrator - Convergent Technologies/Field Services at San Francisco Department Of Public Health and Information Systems Trainee at San Francisco Department Of Public Health. Gilberto Gutierrez holds Information Technology from Ohlone College.
Email format at San Francisco Department of Technology (DT)
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AeroLeads found 1 current-domain work email signal for Gilberto Gutierrez. Compare company email patterns before reaching out.
About Gilberto Gutierrez
Gilberto Gutierrez is a Cyber Security Engineer at San Francisco Department of Technology (DT). He possess expertise in microsoft office, customer service, driven by results, creative problem solving, team building and 19 more skills. He is proficient in English.
Listed skills include Microsoft Office, Customer Service, Driven By Results, Creative Problem Solving, and 20 others.
Gilberto Gutierrez's current company
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Gilberto Gutierrez work experience
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Cyber Security Engineer
Current
It Operations Support Administrator - Convergent Technologies/Field Services
- Evaluate devices affected by change control requests
- Register, deploy, and support Cisco VoIP phones for SFDPH clinics and hospitals
- Provide end-user support and troubleshooting for desktops, laptops, and applications
- Analyze unique, nonrecurring problems associated with applications and operating systems
- Participate in department projects which involves coordinating with other IT departments
- System Admin; Compile and administer roles and permissions for accounts on supportedsystems such as Cisco WebEx, Cisco Call Manager, Evideon, and Stanley Healthcare Aeroscout
Information Systems Trainee
- Completed 2 months of soft skills training in critical thinking, communication strategies, influence without authority, responding to conflicts, etc
- Certified in 8 professional certifications in the period of 4 months through an intensive technical training at Learn iT (professional development program)
Technical Helpdesk Advisor Tier 2
- Assist clients with any technical or navigational issues that have to deal with higher risk entitlements such as ACH, wires, and remote deposit scanners
- Take ownership of escalated tickets from tier 1 support technicians and consult clients with solutions
Technical Helpdesk Advisor Tier 1
- Troubleshoot 25-30 tickets daily by providing technical guidance and instructions over the phone for CashPro Online (Bank of America's cash global management platform) internal business partners and external clients
- Maintain top tier metrics (90%+, exceeding expectations) including adherence, first call resolution, and client delight/satisfaction
- Developed learning status report template for new hires, which increases the ability for new hires to retain knowledge about supporting the CashPro Online application during their 4 weeks of training
- Utilize WebEx tools to assist clients remotely
- Research outages on SharePoint
Gilberto Gutierrez education
Information Technology
Education record
Computer And Information Sciences And Support Services
Frequently asked questions about Gilberto Gutierrez
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What company does Gilberto Gutierrez work for?
Gilberto Gutierrez works for San Francisco Department of Technology (DT).
What is Gilberto Gutierrez's role at San Francisco Department of Technology (DT)?
Gilberto Gutierrez is listed as Cyber Security Engineer at San Francisco Department of Technology (DT).
What is Gilberto Gutierrez's email address?
AeroLeads has found 1 work email signal at @sfgov.org for Gilberto Gutierrez at San Francisco Department of Technology (DT).
Where is Gilberto Gutierrez based?
Gilberto Gutierrez is based in San Francisco Bay Area, United States, United States while working with San Francisco Department of Technology (DT).
What companies has Gilberto Gutierrez worked for?
Gilberto Gutierrez has worked for San Francisco Department Of Technology (Dt), San Francisco Department Of Public Health, and Bank Of America Merrill Lynch.
How can I contact Gilberto Gutierrez?
You can use AeroLeads to view verified contact signals for Gilberto Gutierrez at San Francisco Department of Technology (DT), including work email, phone, and LinkedIn data when available.
What schools did Gilberto Gutierrez attend?
Gilberto Gutierrez holds Information Technology from Ohlone College.
What skills is Gilberto Gutierrez known for?
Gilberto Gutierrez is listed with skills including Microsoft Office, Customer Service, Driven By Results, Creative Problem Solving, Team Building, Communication, Analytical Skills, and Cardiopulmonary Resuscitation.
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