• IT Professional with 25+ years of experience managing IT infrastructure and Information Security and providing technical support to users in large technology infrastructures in Mexico and US.• Desktop & Notebooks (Windows 7, 10), MacOS, MS Office & Google G-Suite, Servers (Blades, Active Directory, Windows Server, Exchange Server, SQL Server and SharePoint), Virtualization & SAN (Hyper-V, VmWare & EMC), Network Services (DNS, DHCP, WINS, TCP-IP, HTTP/FTP, SSL, SMTP, CIFS, ), Cisco Routers, Cisco Switches, Cisco Access Points AiroNet, Firewalls and Security Appliances (VPN, Cisco, Juniper Networks), Unified Communications (Avaya, Cisco), Remote Access (Citrix, Terminal Services), Telecomm (LAN, WAN, MAN, MPLS, WLAN), Antivirus, IPS/IDS & Disaster Recovery (Symantec Endpoint Protection), Help Desk Management (Symantec), Web Sites & Portals (SharePoint) and Data Center Design.Management SkillsConsulting • Leadership • IT Strategic & Tactical Planning • Project Management • Team Leadership • Budget & CAPEX Management • Vendor Relationship • Training programs • Carriers Management • Board & Top Management Meetings • Loyalty Programs • Franchising • Bilingual English/SpanishDigital Marketing SkillsStrategy Development • Marketing • Social Recruiting • SEO/SEM • Web Development • E-Commerce • Mobile TechnologiesValuesIntegrity • Excellence • Responsibility • Commitment • Loyalty • Trustworthy • Well-deserved reputation • Impeccable references