Gilberto Rodriguez Email & Phone Number

Miami, Fl, Us

Miami, Fl, Us

Blue Bell, Pennsylvania, Us

•Data exploration • Business requirement retrieval •Business Intelligence Tool Architect •CRM/Salesforce Support•Trainer•Excel data exploration

Blue Bell, Pennsylvania, Us

•Market Data Analyst •Business Intelligence Tool Architect•CRM/Salesforce Specialist•Trainer

New York, Ny, Us

Use of SQL, Excel, Tableau, and Python to solve business problems and tell data stories. • Conducted A/B testing and statistical analysis of house prices in Excel.• Analyzed Airbnb dataset of NYC rentals. Provided recommendations to grow company profitability based on variables that correlated with listing price.• Built a financial model for a rental car fleet dataset in Excel to evaluate profitability scenarios.

• Focused on opening external business opportunities in Latin American countries such as El Salvador, Nicaragua, and Guatemala. • Managed and provided valuable training sessions to a team of 15 employees.• Intensive market research to develop strategies on how to penetrate different markets.• Created user friendly dashboards for the use of upper management as well as various departments including Marketing and Sales. • Provided valuable presentations on findings that could help the organization attain various goals.• Worked directly with providers, distributors, and clients to build personal relationships.

• Customer driven mentality focused on providing excellence in customer service. • Used various metrics to lower operational costs such as labor and material costs.• Managed and provided valuable training sessions to a team of 30 employees including front of the house and back of the house. • Worked directly with the management team to develop promotions, and strategies to boost sales. • Provided valuable daily and weekly summaries with KPI's including sales, top sellers, promotion status, labor costs, and potential issues to look out for.• Worked directly with providers and clients to build personal relationships.

Palo Alto, Ca, Us

• Provided interactive trainings and solutions to clients with the end goal of helping them to use technology proficiently.• Created user friendly leave behinds and additional support to clients. • Used customer feedback to improve personal, and team skills.• Worked directly with management to create team building activities.

• Customer driven mentality focused on providing excellence in customer service. • Used various metrics to improve employee performance.• Managed and provided valuable training sessions to a team of 15 employees. • Worked directly with the management team to improve customer experience, best industry practices, and employee development. • Worked directly with the consumer to build personal relationships.

International Business, International Business/Trade/Commerce

Associate'S Degree, Business Administration And Management, General

Bachelor’S In Operational Excellence And Analytics