Gilberto Rodriguez Email & Phone Number

Miami, FL, US

Blue Bell, Pennsylvania, US

• Data exploration
• Business requirement retrieval
• Business Intelligence Tool Architect
• CRM/Salesforce Support
• Trainer
• Excel data exploration

Blue Bell, Pennsylvania, US

• Market Data Analyst
• Business Intelligence Tool Architect
• CRM/Salesforce Specialist
• Trainer

New York, NY, US

• Use of SQL, Excel, Tableau, and Python to solve business problems and tell data stories.
• Conducted A/B testing and statistical analysis of house prices in Excel.
• Analyzed Airbnb dataset of NYC rentals. Provided recommendations to grow company profitability based on variables that correlated with listing price.
• Built a financial model for a rental car fleet dataset in Excel to evaluate profitability scenarios.

• Focused on opening external business opportunities in Latin American countries such as El Salvador, Nicaragua, and Guatemala.
• Managed and provided valuable training sessions to a team of 15 employees.
• Intensive market research to develop strategies on how to penetrate different markets.
• Created user friendly dashboards for the use of upper management as well as various departments including Marketing and Sales.
• Provided valuable presentations on findings that could help the organization attain various goals.
• Worked directly with providers, distributors, and clients to build personal relationships.

• Customer driven mentality focused on providing excellence in customer service.
• Used various metrics to lower operational costs such as labor and material costs.
• Managed and provided valuable training sessions to a team of 30 employees including front of the house and back of the house.
• Worked directly with the management team to develop promotions, and strategies to boost sales.
• Provided valuable daily and weekly summaries with KPI's including sales, top sellers, promotion status, labor costs, and potential issues to look out for.
• Worked directly with providers and clients to build personal relationships.

Palo Alto, CA, US

• Provided interactive trainings and solutions to clients with the end goal of helping them to use technology proficiently.
• Created user friendly leave behinds and additional support to clients.
• Used customer feedback to improve personal, and team skills.
• Worked directly with management to create team building activities.

• Customer driven mentality focused on providing excellence in customer service.
• Used various metrics to improve employee performance.
• Managed and provided valuable training sessions to a team of 15 employees.
• Worked directly with the management team to improve customer experience, best industry practices, and employee development.
• Worked directly with the consumer to build personal relationships.

International Business, International Business/Trade/Commerce

Associate'S Degree, Business Administration And Management, General

Bachelor’S In Operational Excellence And Analytics