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Gilberto Ciola Email & Phone Number
Diretor de Operações e Produtos
at
Soluções eSales
1 work email found
@bionexo.com
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✓ Verified Jul 2026
4 data sources
Profile completeness 100%
Current company
Role
Diretor de Operações e Produtos
Location
São Paulo, Brazil
Company size
Who is Gilberto Ciola? Overview
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Quick answer
Gilberto Ciola is listed as Diretor de Operações e Produtos at Soluções eSales, a with 135 employees, based in São Paulo, Brazil. AeroLeads shows a work email signal at bionexo.com and a matched LinkedIn profile for Gilberto Ciola.
Gilberto Ciola previously worked as Director of Products at Soluções Esales and Director of Operations at Bionexo. Gilberto Ciola holds Post-Graduate, Logistics And Distribution from Fia - Fundação Instituto De Administração.
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{first_initial}{last}@bionexo.com
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Profile bio
About Gilberto Ciola
I am a seasoned expert in implementing and developing digital products in the #SaaS model, boasting over 18 years of experience across manufacturing, distribution, retail, and health industries (#healthtech). Proven leadership in guiding teams and delivering complex projects on time and within budget, with a focus on operational efficiency and customer experience.Led the successful launch of Samsung Brazil's new direct-to-customer (#D2C) e-commerce, overseeing the customer journey across multiple sales channels and marketplaces (#omnichannel). Achieved record-breaking sales on Black Friday within just 5 months of platform launch.My expertise in transactional flows and supply-chain significantly improved inventory turnover rates and reduced stockouts for clients of various sizes and industries. These implementations have been active for over 10 years, continually yielding measurable gains through KPIs.Trained and developed multifunctional teams, reducing turnover rates systematically and forming consistently high-performing teams. Solid international experience in delivering successful projects in Europe and the United States within ambiguous and multicultural environments, always meeting challenging deadlines.Adept at strategic planning and budgeting, crucial for M&A processes, actively participating in due-diligence to enhance company valuations in the market.Currently seeking to expand my repertoire of served segments and contribute to creating amazing experiences for technology solution clients.Feel free to reach out via direct message or email: gciola@gmail.comProduct Management | Digital Products | Senior | Data-driven | Leadership | Strategic Roadmap | Product Owner | Product Strategy | Product Development | Agile Methodologies | Roadmap | Prioritization | UX | UI | Design thinking | Research | Market Validation | Client Facing | Multidisciplinary Teams | Retrospectives | Digital Transformation | Startups | Marketing | MVP | Solutions | Engineer
Listed skills include Demand Planning, Supply Chain Management, Supply Chain, Cpfr, and 12 others.
Current workplace
Gilberto Ciola's current company
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Soluções Esales
15 roles
Gilberto Ciola work experience
A career timeline built from the work history available for this profile.
Director Of Products
Current
Apr 2024 - Present
Director Of Operations
Managed Bionexo's SCM Professional Services team, in a multi-function structure for onboarding, integration, consulting, support, knowledge management and customer satisfaction monitoring (NPS) in Brazil, Argentina, Colombia, Mexico, and Ecuador.Successfully onboarded new customers and integrated their systems with Bionexo's SCM platform, that includes 7 product solutions from planning to invoicing processes.
Jan 2023 - Sep 2023
Group Product Manager
Led the product development and go-to-market strategy for 4 products: Plannexo, BioManager, BioNfe, and BioAnalytics, Managed a team of almost 50 people, including product managers, UX/UI analysts, data scientists, engineers and QA specialists. 🏆 Doubled the customer base in a two year period, also increasing customer satisfaction from NPS 5 to 50 through regular surveys.🏆 Rebuilt the Plannexo platform, resulting in a new contract is with a major player in Brazil's healthcare segment, with more than 20 branches operating on the platform.🏆 Actively participated in the due diligence process that led to Bain Capital's investment in Bionexo, turning the company into the first Brazilian healthtech to reach a valuation of R$ 1 billion.
Feb 2021 - Jan 2023
It Project Manager
Managed Samsung Brasil E-commerce technology stack, leading a team of product owners, scrum masters, developers, support analysts, and UX/UI specialists using in the VTEX platform.🏆 Achieved an all-time sales record in 2020's Black Friday (during the COVID pandemic) in less than 5 months since operation go-live.Led the implementation of projects to include new offerings and channels, such as Endless Isle, Store Pickup, Ship to Store, Insurance Sales, Service offers, Trade-in with Trocafone, B2C Marketplaces, and others. These projects also included KPI visibility (BI), partner integrations, and usability improvements Acted as a liaison between technology and all B2C business areas of Samsung Brasil, ensuring resource sizing, alignment and collaboration on all D2C (direct-to-customer) e-commerce initiatives.
Apr 2020 - Feb 2021
Sales Manager
Prospect and deliver Supply Chain-related technology projects to Samsung branches in Latin America, and also external business (non-Samsung). Activities include all sales phases, including investigation, pre-sales, proposals, commiting and closing, After closure, responsibilities also project scheduling, system development, partnerships with technology suppliers and project management until full delivery.
Feb 2019 - Mar 2020
Senior Product Manager
Managed Neogrid's "Distribution Insights (DI)" SaaS product and business unit, with a team of specialists in activities such as product roadmap, software development, presales consultancy, and customer support.🏆Grew ARR in "DI" business unit by 49% in 2018, delivering all strategic goals set for the year.
Jul 2017 - Jan 2019
Support Coordinator
Led and coached a team of 25 analysts and 2 supervisors, who were responsible for supporting over 400 clients of Visibility SaaS solutions, providing SLA based support and training programs to users in topics as BI, Supply-Chain, and Trade-Marketing insights for retailers and distributors.🏆Successfully migrated 400 clients to an updated application version in one year, resulting in a 90% decrease in churn rates.
Aug 2016 - Jun 2017
Project Specialist
Neogrid
Responsible to implement and improve business processes in NeoGrid Customers through Planning & Replenishment Projects from abroad, including Europe and USA Operations.🏆 Brazilian products were successfully launched in USA and Europe after POCs were approved and team building was finished.
Nov 2015 - Aug 2016
Senior Project Coordinator
Responsible to lead and engage a team of high-specialized supply-chain consultants, in order to implement and improve business processes in NeoGrid Customers through Planning & Replenishment Projects.🏆 More than 30 projects implement with meaningful out-of-stock reductions, higher inventory turns and long-term contracts with retailers, distributors and manufacturers.
Nov 2011 - Oct 2015
Senior Consultant
Cell leader focused on S&OP and DRP projects using Neogrid SCS Platform. My team has a challenge to deploy projects with aggregated value for our customers, helping enterprises to achieve their goals through closer relationships on their supply chain systems.
Jun 2011 - Nov 2011
Nov 2008 - Jun 2011
Project Analyst
Liaison on Business and Tech areas, working with CRM, Product reporting and workflow projects.
Dec 2007 - Oct 2008
Supply Chain Consultant
Project Experiences:2007:- Suzano Papel e Celulose "MIX" Project (S&OP)- Coca Cola Brasil "Visibility" project (franchise DRP & VMI)
Sep 2006 - Nov 2007
Supply Chain Consultant
Xplan Business Solutions
Project Experiences:2006:- Sadia "Colabore" Project (S&OP)
Apr 2006 - Sep 2006
Team & coworkers
Colleagues at Soluções eSales
Other employees you can reach at esales.com.br. View company contacts for 135 employees →
RA
Rafael Andrade
Colleague at Soluções EsalesCidade Ocidental, Goiás, Brazil
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MA
Marcos Alicio Mendes
Colleague at Soluções EsalesSão Leopoldo, Rio Grande Do Sul, Brazil
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EB
Eveline Brusco
Colleague at Soluções EsalesPorto Alegre, Rio Grande Do Sul, Brazil
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EV
Erik V.
Colleague at Soluções EsalesGravataí, Rio Grande Do Sul, Brazil
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LG
Lucio Gomes
Colleague at Soluções EsalesBrazil
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AM
Andréa Moreira
Colleague at Soluções EsalesPorto Alegre, Rio Grande Do Sul, Brazil
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FP
Felipe Pujol
Colleague at Soluções EsalesPorto Alegre, Rio Grande Do Sul, Brazil
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LF
Luís Felipe Kvieczinski Leal Da Silva
Colleague at Soluções EsalesCachoeirinha, Rio Grande Do Sul, Brazil
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SM
Stefane Martins
Colleague at Soluções EsalesJoão Pessoa, Paraíba, Brazil
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BN
Bruno Nunes
Colleague at Soluções EsalesPorto Alegre, Rio Grande Do Sul, Brazil
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Rafael Andrade
Colleague at Soluções EsalesCidade Ocidental, Goiás, Brazil
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MA
Marcos Alicio Mendes
Colleague at Soluções EsalesSão Leopoldo, Rio Grande Do Sul, Brazil
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EB
Eveline Brusco
Colleague at Soluções EsalesPorto Alegre, Rio Grande Do Sul, Brazil
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EV
Erik V.
Colleague at Soluções EsalesGravataí, Rio Grande Do Sul, Brazil
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LG
Lucio Gomes
Colleague at Soluções EsalesBrazil
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AM
Andréa Moreira
Colleague at Soluções EsalesPorto Alegre, Rio Grande Do Sul, Brazil
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FP
Felipe Pujol
Colleague at Soluções EsalesPorto Alegre, Rio Grande Do Sul, Brazil
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LF
Luís Felipe Kvieczinski Leal Da Silva
Colleague at Soluções EsalesCachoeirinha, Rio Grande Do Sul, Brazil
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SM
Stefane Martins
Colleague at Soluções EsalesJoão Pessoa, Paraíba, Brazil
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BN
Bruno Nunes
Colleague at Soluções EsalesPorto Alegre, Rio Grande Do Sul, Brazil
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3 education records
Gilberto Ciola education
Post-Graduate, Logistics And Distribution
Fia - Fundação Instituto De Administração
College, Engineering
Technician, Civil Engineering
Cefet-Sp
FAQ
Frequently asked questions about Gilberto Ciola
Quick answers generated from the profile data available on this page.
What company does Gilberto Ciola work for?
Gilberto Ciola works for Soluções eSales.
What is Gilberto Ciola's role at Soluções eSales?
Gilberto Ciola is listed as Diretor de Operações e Produtos at Soluções eSales.
What is Gilberto Ciola's email address?
AeroLeads has found 1 work email signal at @bionexo.com for Gilberto Ciola at Soluções eSales.
Where is Gilberto Ciola based?
Gilberto Ciola is based in São Paulo, Brazil while working with Soluções eSales.
What companies has Gilberto Ciola worked for?
Gilberto Ciola has worked for Soluções Esales, Bionexo, Samsung Sds Latin America, Neogrid, and Citibank.
Who are Gilberto Ciola's colleagues at Soluções eSales?
Gilberto Ciola's colleagues at Soluções eSales include Rafael Andrade, Marcos Alicio Mendes, Eveline Brusco, Erik V., and Lucio Gomes.
How can I contact Gilberto Ciola?
You can use AeroLeads to view verified contact signals for Gilberto Ciola at Soluções eSales, including work email, phone, and LinkedIn data when available.
What schools did Gilberto Ciola attend?
Gilberto Ciola holds Post-Graduate, Logistics And Distribution from Fia - Fundação Instituto De Administração.
What skills is Gilberto Ciola known for?
Gilberto Ciola is listed with skills including Demand Planning, Supply Chain Management, Supply Chain, Cpfr, Vmi, Drp, Logistics, and Business Intelligence.
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