Gilbin George Email & Phone Number

Canada

Vaughan, Ontario, Canada

• Procured parts from vendors and organized repairs and servicing tasks to ensure timely completion and achieve 95 % efficiency.
• Effectively communicated with various teams on 10+ recurring and non-recurring projects, adeptly multitasking to ensure 95% of deadlines were met on time.
• Collaborated with sales and finance teams across various projects to accomplish organizational monthly and quarterly targets, resulting in a 15% increase in sales and a 10% reduction in costs over six months.
• Managed project documentation and database files using cloud database, and generated client reports, enhancing project tracking and increasing client satisfaction.
• Managed accuracy of the received documentation for verifying received quantities, maintaining quality standards and integrity.

Pickering, Ontario, Canada

• Verified, documented, and maintained 25+ shipment and respective purchase records in the inventory system daily, reducing inventory discrepancies to 1%.
• Coordinated with freight forwarders and carriers to schedule pickups and deliveries, improving logistical efficiency and enhancing cross-functional collaboration and customer satisfaction.
• Led safety meetings to educate the team on potential hazards and precautions, promoting awareness and proactive risk management.
• Maintained an exceptional packing accuracy rate of 99%, effectively mitigating errors in the fulfillment of orders.
• Maintained inventory management system to calculate and maintain safety stock for critical materials, achieving 99% material availability rate.
• Attained a remarkable average skid packing time of 7 minutes, significantly elevating overall productivity.

Toronto, Ontario, Canada

• Performed efficient replenishment of stocks at the store level, optimizing the availability of consumer goods at the right location, which enabled a 20% increase in overall profits on weekends.
• Coordinated with suppliers to manage procurement and product return processes, ensuring efficient and smooth operations for reverse logistics.
• Resolved issues and addressed disputes to ensure the satisfaction of both customers and suppliers, achieving a 90% customer satisfaction rate and a 95% supplier retention rate.
• Engaged proactively with customers and suppliers to swiftly address inquiries and ensure exceptional customer service.
• Implemented inspection procedures and performed quality checks to ensure prescribed standards, resulting in a 30% reduction in defects and a 20% improvement in overall product quality.
• Resolved floor issues by verifying shipped items, expediting receipt processing, and correcting internal receiving errors, resulting in a 30% reduction in shipping errors, a 25% increase in processing speed, and a 40%.

Delhi, India

International Business Management, Honours 3.8

Graduate Certificate In Supply Chain Management - Global Logistics, Honours 3.9

Bachelor Of Commerce, Majored In Finance And Taxation

Activities and Societies: • Won top positions in 18 National level Inter-collegiate Management fests. • Conducted ‘Restone’ an initiative.