• Use Tajima Embroidery machine to complete all team saleso Increased team sales from January 2018-January 2019 by 41%.o Increased sales from Nationals 2016 to Nationals 2018 by $20,000.• B2B purchasing.• Liaison between the rink and customers for team sales.

• T.E.A.M (Techniques for Effective Alcohol Management) certified.• Compose detail oriented incident reports.• Ensure fans attending the event are safe by using magnetometers.• Engage with fans and help answer questions and provide customer service. • Manage a group of sections to ensure all fans are following the Guest Code of Conduct.

• Manage the cash draw along with being a primary key holder.• Use Lids Selling 101 to introduce and complete a sale. • Ranked 15th in the North East Region for Lids Club cards sold in the first month of work.

• Utilize tele-communication skills to call a minimum of 90 alumni per three hour shift. • Contacted college alumni to update their records and ask for fundraising gifts toward the Annual Fund. • Promoted the college to the alumni and informed them on events that are taking place.

• Coordinate set-up and break down of the sport facilities for sporting event. • Record statistics and track plays for the Sports Information Director.• Assisted at the NCAA Division III Men Soccer Championship Tournament game. o Nichols College vs. University of Massachusetts Boston.

• Managed Boston College’s fan loyalty application (Gold Pass). • Prepared and executed 5 marketing plans for Men’s Soccer. • Assisted with football marketing, advertising, and game-day experience logistics. • Prepared and executed at least 25 in game promotions for both basketball and hockey games.• Created public announcer scripts for 5 soccer games. • Conduct Wounded Warrior Project recognitions during basketball and hockey games. • Assisted at the NCAA Division I Men’s Soccer Championship Tournament game. o Boston College vs. University of Vermont.