Susan Gilchrist Email & Phone Number

Fenton, Mi, Us

Manage the CEO's calendar and travel. Manage culture initiatives, corporate calendar, and corporate gift giving. Plan and execute Senior Management and Board of Advisors meetings including offsite location, transportation, catering, and entertainment. Draft correspondence for C-suite team for internal and external messaging. Plan and execute events for internal and external participants. Manage administrative team. Special projects for the CEO.

Manage the CEO and the COO’s schedules including internal and external meeting arrangements, preparing meeting documents, and coordinating with invited participants. Handle all international and domestic travel arrangements for members of the executive team including visas as required. Prepare expense reports, draft correspondence and documents for internal and external distribution. Manage social events including annual parties and ad hoc celebrations. Participate on safety committee and help drive decisions regarding safety policy. Manage facility and corporate projects, work with contractors and suppliers, order office supplies, and manage conference room schedules. Prepare weekly and monthly reports for global participants, take minutes at monthly leadership meeting, distribute action items as needed.

Ann Arbor, Mi, Us

Executive Assistant to the Chair of PediatricsAssist the Chair with scheduling, meeting coordination, domestic and international travel. Draft correspondence to faculty and staff and to external donors. Oversee junior staff members and provide guidance or redirection of priorities when necessary. Handle requests from Chair, Department leaders, the Dean's office, and external sources. Trouble shoot technology issues. Manage special projects as requested - including the recently completed departmental self study document for an external review in 2018. I organized, designed, and produced the 300+ page document that had more than 20 contributors. Admin Assistant Senior, Clinical Trials Support OfficeManage scheduling for the Clinical Trials Support Office including coordinating the calendars for Assistant Dean of Clinical Trials and other high level faculty and staff across multiple departments and locations. Manage meeting logistics including location, meals, audio/visual equipment, speakers. Take minutes and follow up on action items. Review and approve clinic opening/closing for gastroenterology faculty. Coordinate and manage international and domestic travel. Event planning for internal faculty and staff. Expense reporting through Concur Solutions. Purchasing through UM market site. Clinic scheduling with MiChart and Qgenda.

Brighton, Mi, Us

Manage the program administration of the corporate credit cards. This includes defining user parameters, issue management, and acting as a liaison between the credit card company and the employee users. Schedule meetings for the executive team and senior management. Take minutes, distribute to team members and follow up on action items for management and inter-departmental meetings. Coordinate international and domestic travel. Communicate with select customers when requested. Draft internal and external correspondences for CEO. Expense reporting for management and sales. Plan and execute corporate and special events for employees and customers.

Manage the executive planning which includes maintaining and posting corporate and departmental performance statistics, publishing the quarterly and annual report summaries, manage executive open action items and pending projects. Manage the President's schedule. Manage corporate donations. Created and currently maintain corporate contingency plan. Plan and execute corporate and special events. Manage, edit, produce and publish the corporate newsletter. Manage sales travel and entertainment expenses. Participate in company's Steering and Safety Committee.

Responsible for managing all invoicing, accounts receivable, and accounts payable functions of growing organic cotton clothing manufacturer. Controlled all operations functions, including human resources, administrative duties for the President, and vendor relations. Managed all sales orders from the time they entered our system until the time that they were delivered to the customer. Handled all merchandise returns. Required an attention to detail, the ability to manage multiple agendas, and the ability to set, manage, and work within daily and monthly task lists.

Responsible for managing financial planning, invoicing, accounts receivable, and accounts payable functions of growing software services firm. Controlled all operations functions, including human resources, administrative duties for the CEO, purchasing, and vendor relations. Required an attention to detail, the ability to manage multiple agendas, and the ability to set, manage, and work within the monthly operating budget.

Responsible for start-to-finish design and production of catalogs, logos, and advertising specialty items. Directed photo shoots and conducted press checks, designed intranet site. Required an attention to detail, the ability to set and meet deadlines within budget, and industry knowledge to effectively communicate with both clients and vendors.

Responsibilities included placement and scheduling of hundreds of monthly newspaper advertisements, proofreading, editing ad copy, and designing display advertisements. Required a great attention to detail with tight turnaround timeframes for real estate market.

Ann Arbor, Mi, Us

Bfa, Graphic Design With Minor In Art History

High School