Cody Giles Email and Phone Number

- Performed market research and analysis using tools such as Tableau and Excel, delivering actionable insights that supported client decision-making and improved business outcomes by identifying opportunities for growth and optimization.- Collaborated with cross-functional teams and stakeholders to design and implement process improvements, leveraging Lean Six Sigma and other methodologies to streamline workflows, enhance operational efficiency, and ensure compliance with regulatory standards, resulting in a 20% reduction in process bottlenecks.- Contributed to company proposals for RFPs and RFIs by drafting sections on financial services, data management, and business process optimization, directly supporting the acquisition of new contracts and revenue growth.- Delivered end-to-end consulting services for public and private sector clients, utilizing SQL, Power BI, and advanced Excel for data analysis, reporting, and performance tracking in projects focused on mortgage and financial management solutions.- Played a key role in projects with HUD and DOI, providing subject matter expertise, data analysis, and program assessments. Notable contributions include creating evidence-based policymaking training modules and facilitating stakeholder meetings, workshops, and communication to define project scope, resolve challenges, and ensure timely deliverables.Key Projects:- DOI USGS BIL-IRA, Ecosystem Restoration Program Assessment, Jun 2024 to Oct 2024- DOI PMO BIL-IRA, PMO Assessment and Program Plan, Mar 2024 to May 2024- DOI PMO BIL-IRA, Evidence-Based Policymaking Training, Mar 2024 to May 2024- HUD SFPID, Data Management Project, Sep 2022 to Sep 2024

- Reviewed and analyzed complex loan documentation for FHA loan programs, using Excel and proprietary loan processing systems to identify and resolve discrepancies, ensuring compliance with HUD and MAP guidelines.- Designed and implemented standardized processes for Processors, Closers, Underwriters, and QC teams, including the development of comprehensive checklists to streamline initial contract reviews and ensure consistency and accuracy.- Served as the primary liaison for HUD during loan closings, ensuring all documentation met Firm Commitment conditions, facilitating clear communication, and maintaining a 100% compliance record.- Built and maintained collaborative tracking tools in Monday.com and Google Sheets, improving workflow visibility and reducing document turnaround times by 15% during the loan closing process for multifamily housing programs.- Facilitated efficient communication between HUD’s Office of General Counsel, Office of Multifamily Housing, and internal teams, ensuring timely preparation and submission of all amendments and meeting deliverables.Key Projects:- HUD FHA, Office of Residential Care Facilities Program, Jun 2023 to Oct 2024- HUD FHA, Office of Multifamily Housing Program, Mar 2022 to Jun 2023

- Closed over 90% of loans within a 30-day window, regularly outperforming department benchmarks and earning recognition for exceptional attention to detail and efficiency in loan processing.- Managed the entire closing process for jumbo and construction loans, ensuring all required documentation, including inspection reports and funding details, was accurate and compliant with both internal policies and regulatory standards.- Collaborated directly with senior leadership to create a new Construction-to-Permanent loan process, utilizing subject matter expertise to streamline workflows and launch the product within 60 days, driving significant business growth.

- Facilitated the preparation, review, and approval of closing documents for mortgage loans on behalf of credit union service organizations (CUSOs) SECU, Bethpage, and Bellco by ensured all paperwork was accurate, complete, and compliant with federal and state regulations to prevent delays or compliance issues.- Acted as the primary liaison between borrowers, title companies, attorneys, and internal teams, resolving any documentation issues or concerns to guarantee smooth, on-time closings for all parties involved.- Supported loan officers and borrowers in understanding final loan figures, guiding them through the closing process to ensure all necessary steps were completed, resulting in a seamless and efficient experience for customers.