I am an experienced courseware developer and technical writer and the author of a wide variety of materials: training materials for the U.S. Air Force, as well manufacturing operating procedures and engineering documents for high technology production companies. My value as an interpreter and communicator of complex and mission-critical information has been acknowledged by superiors and clients. I have proven collaborative skills through engagements with cross-functional subject matter experts, product developers, quality assurance teams, and creative partners.I also have over ten years of experience managing cutting-edge hard disk drive and medical device manufacturing operations both in Asia and in the U.S. respectively. I have successfully created inclusive work environments, led high-performing manufacturing teams, and have been the impetus behind improvements in production using lean manufacturing principles. I am recognized for consistently delivering high quality, on-time shipment, and cost-effective products to customers.In case you are wondering – yes, courseware development and managing manufacturing operations have a surprising amount of overlap and I thrive in both environments.Career Highlights1.) I design and create aircrew training materials for the US Air Force RQ-4 Global Hawk. The RQ-4 is an Unmanned Aerial Vehicle (UAV) with intelligence, surveillance, and reconnaissance capabilities.2.) I built engaged organizations based on values of trust, respect, transparency, pride in quality work, and collaboration.3.) I managed a large fast-paced hard disk drive manufacturing operation ($300M annual revenue) in Asia and a small, but top of its niche, blood mixer medical equipment manufacturing operation ($7M annual revenue) in the U.S.4.) I managed Hitachi's hard disk drive manufacturing annual expense budget of $38M and slashed it by $1.4M (~4%) through plant-wide implementation of lean manufacturing methodologies. 5.) I increased Applied Science’s HemoFlow 400 manufacturing productivity by 200% through process streamlining and leveling.Signature StrengthsCourseware Development, Technical Writing, Proofreading, Peer Review, Project Management, Manufacturing and Engineering Operations, Product Development, Product Life Cycle (NPI to EOL), Standard Operating and Assembly Procedure Development, Production Planning, Cost Management, Expense Budgeting, Quality Management Systems, ISO, GMP, Lean Manufacturing: 5S, JIT, TQM, TPM, FIFO, SPC, Kanban, Kaizen/Continuous Improvement
