• Provided exceptional customer service by recommending gift ideas and completing transactions through the Indigo Point of Sale system• Reorganized and remerchandised Indigo Kid’s department to create a more efficient shopping experience for customers• Provided extensive training to new sales floor employees, resulting in a more enriched customer experience and an increase in the number of items each customer purchased• Planned and executed events for up to 150 children at a time, boosting sales floor traffic and overall store sales for the duration of the activity

• Prepared fuel sale orders and organized the delivery of fuel to barges and ships in Hamilton and Halifax • Answered and directed all phone calls to the correct department • Reviewed and processed all necessary paperwork for fuel sale orders to ensure proper invoicing and correct taxation on vessels• Maintained proper inventory levels of office supplies to create an efficient working environment for all departments• Ensured trucks entering facility received correct grade and quantity of asphalt, and were correctly weighed when exiting facility

• Worked as a team to process orders promptly and accurately • Enforced proper use of WHMIS in the workplace as a member of the Health and Safety Board by educating colleagues on correct use and storage of all chemicals in the facility• Proposed reorganization of tools at assigned work station to ensure efficiency when processing customers’ orders