We help good people do good things that make things better for everyone.Our mission is to unlock organizational happiness and success by providing collaborative, human-centric strategies and solutions; helping teams continuously unlock their own potential. We are a part of creating our ideal future, supporting big work that's collaboratively changing the top-down status quo and spreading the benefits of modern life to ALL humans; inside and outside the office.Above all else, we are all humans and members of the global community. As such, our core values of Critical thinking, a Growth mindset, and an emphasis on Equality reflect who we are and how we interact in the world.Diverse Client Portfolio:- Mission Driven Coworking Space- State-wide Queer Chamber of Commerce - Local and State-wide Non-Profits (Community Environmental Justice, Immigration Services)- Small Business Owners (Landscape firm, coffee roaster, window washer)

- Collaborative leadership that invites all voices to the table and to speak for themselves. Implemented working committees, reducing pressure on working board and empowering community engagement and ownership of organization. - Collaboration Facilitator for several Human-Center Design activities including revising the Mission, Values and Strategy for the organization, identifying gaps in job descriptions and role clarity, improving communications with the community through website updates and other outreach.- Developing Transition Strategy to reignite/diversify board of directors and coordinate volunteer staff for program support.- Helping to establish HR processes and practices to support staff's day to day and professional development.

- Providing Project Management support for Member Experience team, which has completed several deliverables within two months.- Providing Program Management and Development for Career Services team, launching a series of monthly networking events and initiating organic opportunities for Freelancers/Consultants and Small Businesses/Start-ups to provide advice and support for each other as their business grows.

- Facilitation of Human-Centered Design/LUMA collaboration sessions leading to the reimaging and rebranding of project management business to better support its founder and future employees.- Development and Documentation of Strategy and Processes for reimagined business model.

- Consulted with 200+ Senior leaders, managers and employees to support design and implementation of each organization’s employee development strategy - Developed digitally integrated and inclusive processes and resources impacting 5000 employees in global HQ, including product fact sheets, training, live events, data analysis, etc..- Collaborated with cross-functional team to define scope, goals, deliverables, budget, timelines, and risk-mitigation strategy for redesign of global HQ - Produced and facilitated 400+ engagement and training sessions, with an emphasis on elevating SMEs visibility, inviting Q&A for all employees, and improving employee engagement- Developed education program and led group of 25 facilitators to host up to 15 weekly workshops, reaching 1500+employees per year

- Regularly supported end-to-end project management for a portfolio of 4-8 concurrent projects - Consulted with Senior leaders to help develop long-term cross functional concept strategy to scale up a novel store concept, acting store operations SME - Led project team to produce 1:1 prototype of novel store concept to support the strategizing and planning for operations teams, designers, and leadership- Tailored internal communications and served as dedicated contact for 500+ employees across 4 regions, through 2 remodels and 2 reorgs - Produced 30+ presentation decks and project briefs, using data analysis and visualization tools

- Collaborated with local Senior leaders, designers and construction to manage opening of 5cafes, 2 with new service model and product concepts- Oversaw operations and human resources in 4, $1M high-visibility cafés at a time- Developed and promoted 30+ employees to leadership roles over a 7-year period- Certified Manager/Coach/Mentor and Classroom Facilitator for externally-hired store anddistrict leaders

- Managed $3M portfolio across 200+ food service and hospitality accounts with no direct authority over operators- Coordinated core operations projects for 18 new accounts, from the development and facilitation of employee training plans to equipment installation - Audited and coached Food Service Account Managers and teams on beverage quality, service and brand standards - Analyzed data to identify trends in sales opportunities and customer experience and provided insights to Account Managers

- Defined and managed scope, budget, deliverables and timelines for 30 off-Broadway and festival productions - Managed competing priorities for up to 13 productions at time, through planning and execution - Oversaw production of scenery and props, managing mid-stream changes based on daily rehearsal notes - Recruited sub-contractors to enable effective delivery of director’s vision