Giles Hinchcliff Email & Phone Number

London, Gb

Cambridge, England, Gb

London, Gb

Consulting as the Director of the DXOne program for the London Stock Exchange Group.- Delivered a Developer Platform (DXOne) that would provide a single experience across the whole Org (12k technologists).- Ran a program with ~50 engineers, architects and BAs.- DXOne was the first program to successfully deliver their transformation objectives on time, since the merger with Refinitiv.- Reduced time from idea to market on average by 67% for Lines of Business.- Delivered an analytics platform to ensure CIOs and their reports get visibility on their areas.- Designed and Implemented a new operating model to break down the flow of work across teams.- Designed a community engagement model that was elevated to become the standard for all developer focused comms.- Liased with Regulators to ensure that changes were approved to the same level as nuclear power plants. - Presented and sold the vision of DXOne to numerous CIOs, Heads of Department and Developers.

London, Gb

- Won the company wide ‘Raising the Bar’ award for innovation. - Designed and implemented new operating model in a department of 150 employees, driving a more product focused approach.- Implemented Agile processes in 5 teams to increase velocity by over 100%.- Owned and implemented the roadmap for IG’s new platform, based on kubernetes.- Increased resilience for platform by 50% through repeated testing and iteration.- Designed engagement model for onboarding new teams to the platform.- Evangelised new platform and created excitement and momentum around the initiative.

Liverpool Street, England, Gb

- Provided security assurance for FTSE 250 enterprise.- Enabled Transformation to go live with a goal to double profit within 2 years.- Developed a “Security First” Culture within the org. - Built in-house security team and empowered them to set their own agenda.- Compiled a report of recomendations for the C-Suite to empower their transformation.- Developed the consultancy’s internal security practices.

London, Gb

- Designed and built a platform to support 600+ developers- Leading architectural decision making and being the voice of security within the team.- Leading a team of 20 DevOps engineers, training where needed and ensuring the team’svelocity steadily improved.- Decreased application onboarding from 3 months to 1 week.- Decreased overhead for application teams reducing or removing non business workloads toenable them to decrease cycle time.- Designed and deployed an automated detection and remediation system within all Pearson AWSaccounts (~200) reducing risks by up to 80%.- Worked with stakeholders to define account strategy for whole of Pearson.- Implemented regular vulnerability scanning and remediation for both containers and AMI’s.- Spearheaded migration to improved CI infrastructure, reducing run times by over 50% andincreasing stability by 30%.- Implemented Incident response and reporting precedure and ran weekly drills, resolvingincidents 50% faster than before implemented.- Redesigned kubernetes control plane to support multi-master and regular deploys.- Responsible for defining and creating a contract between DevOps teams and application teamsto be able to deliver 99.999% uptime to their applications and reduce friction between teams.- Decreased cost by 200% within development environments, by utilising automated cleanup,elastic scaling and simplifying the architecture.

London, Gb

- Leading a team of 20 within to deliver a platform supporting 300+ developers.- Working within highly secure environment empowering critical national infrastructure.- Implement Vault/Consul workflow for secrets and certificate management.- Design/Implement the ability update AMI’s without data loss or downtime.- Standardise engineering practices to increase stability across the whole environment.- Educate security teams around the differences between cloud infrastructure and on prem.- Work with team leads to promote containerisation within the team.- Built out splunk for security monitoring of environments.

London, England, Gb

- Responsible for taking a dysfunctional team with no leader and low velocity, motivating them,clarified working procedure and increased velocity by over 100%.- Designed new kubernetes cluster based around kops for Photobox to migrate all legacy systemsonto.- Began work on constructing full feature monitoring and security systems.- Worked closely with the SOC team to manage the security risks and implementing fixes,including basic secrets management system, and cloudformation creation pipeline.- Worked with development teams to enable them to manage their own pipelines securely withinJenkins framework.- Took stability from 60% uptime in the first month, over all environments, to 100% uptime in thelast.- Liased with development leads and managers, to ensure that all goals were aligned.- Implemented agile, to ensure that the workload was measurable, and changes were data-driven.- Descreased cycle time by over 40% development teams, allowing features to get shipped fasterand more frequently.

London, Gb

- Built and Managed multiple kubernetes clusters as PAAS’ for all Home Office Digital Projects, ie.- Consulted on the migration of highly sensitive projects onto kubernetes.- Audited projects on security and worked with apps that were deemed vulnerable to remediatethose threats.- Built and managed monitoring platform based on Sysdig running on premise on kubernetes andmonitoring over 200 nodes across 3 different cloud providers.- Built and extended multiple tools to allow teams to avoid reuse of work and ensure time toproduction was as low as possible.- Worked with Neo4j to spearhead their approach to kubernetes and ensure they were able tosupport it.- Worked to ensure all users of the PAAS were able to utilise its self service offering.- Built relationships within numerous areas within the Home Office to ensure that getting thingsdone was as easy as possible.- Supported teams with running kubernetess on bare metal using PXE-boot technology.- Interviewed and hired multiple other DevOps engineers to build the team from 5 to 15.- Main point of contact for developers, evangelising best practices and training, both on andindividual and team level.- Reduced onboarding time from 1 month to 1 day, through automation.- Increased the number of development teams utilising the platform from ~10, to ~50 over a 6month period.- Implemented chargeback system to ensure that all costs were being allocated to respectivedevelopment teams, and ensured they still saw at least a 40% reduction in cost.

- Designed and built Kubernetes platform on AWS- Adapted scala application to run in a scalable manner, broke application into microservices.- Designed ci pipeline to deploy code within 5 mins of git commit.- Dockerised and redesigned application to run on docker, be fault tolerant and scale limitlessly.- Worked to design a tolerant solution for running Datomic on kubernetes without losing state on pod restart.

London, England, Gb

- Vocal member of Senior Engineering Leadership with expertise in System Design, Security andInfrastructure- Managing both Devops and IT Support teams within Agile environments.- Interview, hire and retain engineers within both Devops and IT Support teams.- Ultimate responsibility for production environments, both design and keeping.- Manage migration from bare metal servers to coded cloud based infrastructure.- Advisor on deployment and scalability queries for the team.- Translate the application into a dockerised infrastructure,- Designed and built Docker based local dev environment.- Migrate onolithic application to AWS and rebuild inside Containers.- Interview, hire and lead devops and infrastructure teams.- Articulated and pushed procedural change throughout the development team.- Halved first byte response time.- Created 'no downtime' and 'one click' deployment systems.- Reduced average broken tests from ~50-60 to ~0-1.- Implemented Jenkins CI server with elastic ec2 slaves.- Interviewing techniques used as an example of ‘how to hire' amongst the rest of the company.

Wilmington, Delaware, Us

• Sole Systems Administrator in charge of Designing, Implementing highly available secure filetransfer/social network for the medical profession.• In charge of Complying with NIST and HIPAA regulations.• Implemented a continuous intergration system using Jenkins, on Docker Container.• Working with bleeding edge technologies such as Docker and Apache Mesos.• Responsible for increasing the speed of the site by 60% within the first month of joining.• Member of a close team with input on all parts of the running from Product design todevelopment etc.• Being responsible for keeping track of vulnerabilities, and deciding whether to upgrade basedon risk.• Designed a system based around the concepts of immutable infrastructure, ensuring that keyroles and responsibilities are split clearly.• Managed production mysql Databases, with master slave responsibilities.• Managed encryption keys and ensured that they’re vaulted correctly.• Negotiating with suppliers for cheapest possible contracts.

New York, New York, Us

A vocal member of the Senior IT Team contributing to the future vision of the Department,designing projects and building a more stable infrastructure.• Designing and Building PHP applications to facilitate communication with MySQL/MSSQLdatabases containing over 1.8 Million medical professionals.• Developing and building freeswitch telephony system, between upwards of 15 sites worldwideincluding 4 call centres.• Developing bespoke Exchange 2010 transport agents to enable faster information transfer,better reporting and easier workflow.• Managing migration from exchange 2003 to exchange 2010 with DAG.• Building and configuring DFS-R environments consisting of over 15 servers in 8 officesworldwide, enabling faster communication throughout the company.• Designing, Building and Administering existing VMWare infrastructure, adding new servers asand when needed.• Building bespoke Servers out of parts, testing, and configuring to ensure reliability.• Working with AWS to build a Production level environment and 4 Dev fleets.• Responsible for administering and troubleshooting backups using Symantec Backup 2010.

New York, New York, Us

Administrator of a bespoke database consisting of over 5 million medical professionalsworldwide, keeping a constant dialogue with programmers about usability issues• Main Liaison for colleagues and outside companies, co-ordinating complicated A/Vrequirements and creating relationships with companies throughout the world.• In charge of maintaining all A/V and Network equipment, sourcing equipment for replacementand expansion, whilst keeping inventory documents up to date.• Troubleshooting quickly any problems arising due to technical faults etc.• In control of data protection for archive and throughout ongoing projects.• Constructing and administering training programs, able to communicate technical protocols ina simple manner.• Ability to research and implement new procedures for more effective running of business,whilst organising and prioritising jobs to ensure all deadlines are kept to.