Gil Ezra

Gil Ezra Email and Phone Number

Customer Support Representative @ Connecteam
Tel Aviv District, Israel
Gil Ezra's Location
Tel Aviv District, Israel, Israel
Gil Ezra's Contact Details

Gil Ezra work email

Gil Ezra personal email

n/a
About Gil Ezra

Leading the forefront in intelligence analysis, my recent tenure as a Research Analyst at Sphinx Research has honed my ability to deliver precise data insights and manage client-driven projects. The skills mastered here, particularly in Open-Source Intelligence (OSINT), have not only met but exceeded customer expectations through strategic alignment and effective communication.Prior to this, as a Shift Lead at Wolt, I guided a sizable team under high-pressure demands, ensuring operational efficiency and customer satisfaction. This role solidified my competencies in team coordination, decision-making, and customer service. My focus remains on leveraging these skills to contribute to an organization that values meticulous research and a commitment to excellence in client engagement.

Gil Ezra's Current Company Details
Connecteam

Connecteam

View
Customer Support Representative
Tel Aviv District, Israel
Website:
connecteam.com
Employees:
394
Gil Ezra Work Experience Details
  • Connecteam
    Customer Support Representative
    Connecteam
    Tel Aviv District, Israel
  • Sphinx Research And Consulting
    Research Analyst
    Sphinx Research And Consulting Mar 2022 - May 2023
    • Managed client meetings to align research objectives and methodology with customer needs, ensuring satisfaction throughout the research process.• Utilized advanced OSINT techniques to gather precise data and extract key insights for projects focusing mainly on comprehensive legal research.• Delivered compelling presentations to clients, effectively communicating research conclusions.
  • Wolt
    Shift Lead
    Wolt Aug 2021 - Mar 2022
    Tel Aviv, Israel
    • Oversaw a team of 20-30 members at Wolt Israel, optimizing resources and ensuring efficient task completion in high-pressure scenarios.• Provided guidance and support to team members, handling escalation issues and addressing instances of fraud proactively.• Monitored team performance and adjusted task assignments to meet changing priorities, ensuring successful shift completion.
  • Wolt
    Support Associate
    Wolt Aug 2020 - Aug 2021
    Tel Aviv, Israel
    • Utilized data analytics to investigate customer inquiries and devise effective solutions.• Addressed potential issues proactively to ensure a seamless customer experience.• Engaged empathetically with customers through written and verbal communication.• Consistently achieved top-tier KPI scores in customer satisfaction and response time.
  • Masa Israel Journey
    Educator
    Masa Israel Journey Sep 2019 - Aug 2020
    Tel Aviv, Israel
    • Provided comprehensive support and guidance to international gap year students in the Masa Israel Journey program.• Managed program logistics, including budget allocation, scheduling, and activity coordination.
  • 8200
    Training Specialist
    8200 Mar 2016 - Mar 2018
    • Developed and delivered innovative training materials to enhance soldier development through group lectures and one-on-one instruction.• Led the design and implementation of annual training programs, ensuring seamless coordination and efficient qualification processes.• Implemented new training programs, schedules, and budgets to improve soldier readiness and performance.
  • Israeli Military Intelligence - Unit 8200
    Intelligence Analyst
    Israeli Military Intelligence - Unit 8200 Aug 2014 - Mar 2016
    • Utilized advanced technological platforms to gather, filter, and analyze intelligence effectively in a high-pressure, 24/7 shift environment.• Collaborated within a demanding team set up to ensure seamless data analysis and communication.• Worked as a Radio Operator and Analyst at Israeli Military Intelligence - Unit 8200.

Gil Ezra Education Details

Frequently Asked Questions about Gil Ezra

What company does Gil Ezra work for?

Gil Ezra works for Connecteam

What is Gil Ezra's role at the current company?

Gil Ezra's current role is Customer Support Representative.

What is Gil Ezra's email address?

Gil Ezra's email address is gi****@****eam.com

What schools did Gil Ezra attend?

Gil Ezra attended Tel Aviv University, Tel Aviv University, Charles University, Tel Aviv University.

Who are Gil Ezra's colleagues?

Gil Ezra's colleagues are Amit Kerner, Or Arazi, Ariel Nuriel, Gili Ben Haim, Ran Yona, Elena Calestru, Hadas Shlain.

Not the Gil Ezra you were looking for?

Free Chrome Extension

Find emails, phones & company data instantly

Find verified emails from LinkedIn profiles
Get direct phone numbers & mobile contacts
Access company data & employee information
Works directly on LinkedIn - no copy/paste needed
Get Chrome Extension - Free

Download 750 million emails and 100 million phone numbers

Access emails and phone numbers of over 750 million business users. Instantly download verified profiles using 20+ filters, including location, job title, company, function, and industry.