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Gilfred Espillardo Email & Phone Number

Quality Analyst at Infinx
Location: Calabarzon, Philippines 7 work roles 1 school
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✓ Verified Jul 2026 3 data sources Profile completeness 86%

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Current company
Role
Quality Analyst
Location
Calabarzon, Philippines
Company size

Who is Gilfred Espillardo? Overview

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Quick answer

Gilfred Espillardo is listed as Quality Analyst at Infinx, a with 865 employees, based in Calabarzon, Philippines. AeroLeads shows a matched LinkedIn profile for Gilfred Espillardo.

Gilfred Espillardo previously worked as Customer Service Executive at Infinx and Medical Records Specialist at Wc Health Group. Gilfred Espillardo holds Bachelor Of Science (Bs), Information Technology from Far Eastern University - Makati.

Company email context

Email format at Infinx

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Infinx

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Profile bio

About Gilfred Espillardo

In the near future I wanted to become a Graphic Designer.

Current workplace

Gilfred Espillardo's current company

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Infinx
Infinx
Quality Analyst
san jose, california, united states
Website
Employees
865
AeroLeads page
7 roles

Gilfred Espillardo work experience

A career timeline built from the work history available for this profile.

Quality Analyst

Current
Nov 2024 - Present

Customer Service Executive

Oct 2023 - Oct 2024

Medical Records Specialist

* Processing medical records requests from different medical entities, internal/external. *Familiar with HIPAA Law * Sorting/Triaging multiple E-Faxes to the designated Person/Department * Uploading/Indexing records to patient charts * Transcribing voicemails * Doing outbound calls if necessary * Familiar/has the knowledge of setting patient appointments for providers * Participates in client meetings to clarify processes

Mar 2023 - Aug 2023

Record Retrieval Specialist

Taguig, National Capital Region, Philippines

• Coordinated with Doctors’ offices and Hospitals regarding the medical records request for HEDIS and Risk Adjustment reviews• Conducted outbound/inbound calls to medical facilities to coordinate regarding the medical records request• Familiar with HIPAA laws• Conducted Pends and Clean up

Aug 2022 - Dec 2022

Quality Assurance Analyst

Taguig, National Capital Region, Philippines

• Proficient in handling 13 different LOBs within the campaign• Co-authored the QA Scoring guidelines used for multiple LOBs • Conducts Coaching to agents on their performance• Facilitates QA talks and cascading of updates• Participates in client meetings to clarify processes• Contributes to Root Cause Analysis initiatives• Occasional participation in phone time to assist the SLA• Assisting the training team with the new hires.

Nov 2020 - Apr 2022

Call Center Representative

Advantmed Formerly Known As Recordflow Global Inc.

Taguig, National Capital Region, Philippines

• Assigned as Special Handling Agent/ Top Gun Agent• Coordinated with Doctors’ offices and Hospitals regarding the medical records request forHEDIS and Risk Adjustment reviews• Conducted outbound/inbound calls to medical facilities to coordinate regarding the medicalrecords request• Familiar with HIPAA laws

Oct 2015 - May 2020

Customer Service Representative

Taguig, National Capital Region, Philippines

Uber Account⦁ Supported India, China and USA ⦁ Escalating fraudulent accounts.⦁ Handled Partner-Rider account.

Apr 2015 - Oct 2015
Team & coworkers

Colleagues at Infinx

Other employees you can reach at infinxinc.com. View company contacts for 865 employees →

1 education record

Gilfred Espillardo education

  • Far Eastern University - Makati
    Far Eastern University - Makati
    Information Technology
FAQ

Frequently asked questions about Gilfred Espillardo

Quick answers generated from the profile data available on this page.

What company does Gilfred Espillardo work for?

Gilfred Espillardo works for Infinx.

What is Gilfred Espillardo's role at Infinx?

Gilfred Espillardo is listed as Quality Analyst at Infinx.

Where is Gilfred Espillardo based?

Gilfred Espillardo is based in Calabarzon, Philippines while working with Infinx.

What companies has Gilfred Espillardo worked for?

Gilfred Espillardo has worked for Infinx, Wc Health Group, Change Healthcare, Valor Global, and Advantmed Formerly Known As Recordflow Global Inc..

Who are Gilfred Espillardo's colleagues at Infinx?

Gilfred Espillardo's colleagues at Infinx include Sudhakar Ranjane, Jitendra Kumar, Varsha Khomane-Kalbhile, Charan Kumar Jayavelu, and Nalini Ganji.

How can I contact Gilfred Espillardo?

You can use AeroLeads to view verified contact signals for Gilfred Espillardo at Infinx, including work email, phone, and LinkedIn data when available.

What schools did Gilfred Espillardo attend?

Gilfred Espillardo holds Bachelor Of Science (Bs), Information Technology from Far Eastern University - Makati.

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