Gilbert Guzmán Dba, Mba Email & Phone Number

Texas, United States

Irvine, Ca, Us

Dallas, Tx, Us

Cincinnati, Ohio, Us

Oversee the development, implementation, and maintenance of business operations emphasizing freshness, standards, and best practices for the Kroger enterprise by leading the solutions teamEmploy project management skills to administer strategic initiatives related to freshness & standards in partnership with divisional executive teams and coordinating divisional implementation and developmentFacilitate a range of business operation functions, innovative development, strategic management, sales, merchandising, budgeting, labor management, and trainingGuide the facilitation of working sessions to develop current/future state work processes Define & document current and future state business processes, identify process improvement needs and develop plans to communicate and implement work improvementsDirect the use of lean tools and methodologies to gather, summarize, and analyze data necessary for solution development, testing, & rolloutResponsible for development, rollout, and implementation of departmental standards training Responsible for upskilling 2500 retail store managers in upskilling 1-on-1 conversations and effective meetings to improve departmental management retention

Cincinnati, Ohio, Us

In my role, I oversee the development, implementation, and maintenance of recruitment strategies to consistently meet the division’s staffing needs supporting a headcount of 15,000+ associates. In partnership with the executive team, I administer strategic initiatives related to staffing, engagement, retention, diversity, and inclusion to boost employee morale and well-being. I also facilitate a range of human resources functions, including hiring, compensation, benefits, disciplinary actions, and talent acquisition and development. To increase shareholder value and associate retention, I design and deliver training programs geared towards refining employee skills and competencies.Additionally, I manage the day-to-day compliance of all new hires to ensure all delegated works and responsibilities are executed according to company standards and regulations. By evaluating recruitment processes, I recognize gaps and verify compliance with applicable legal and regulatory policies. To provide quality candidates for all positions, I promoted diverse recruiting sources, methods, advertising, and events.

Cincinnati, Ohio, Us

Having served as a Store Manager, I established an innovative business strategy to optimize store profitability, operational performance, and community relations. I enforced visual merchandising strategies to attract more customers and reach desired sales and EBITDA results. Supervising a team of 100+ associates, I delivered training, coaching, and motivation. My efforts resulted in increased employee engagement and efficiency that led to greater business productivity. To accelerate financial performance and achieve metrics, I planned and implemented change initiatives to drive cost-effective operations processes and maximize sales and profit growth.

Cincinnati, Ohio, Us

While in this position, I chaired the division’s recruitment process that involved sourcing, interviewing, and employment. I kept track of recruiting metrics to implement process improvement initiatives when or where necessary. This was to ensure that only top qualified employees were hired to meet the company’s current and future needs. To promote diversity and inclusion, I provided strategic direction in the recruiting efforts of 147 stores. I also assured adequate staffing and retention of top-performing talents to optimize business operations.Acting as an Interim Leadership Essentials Trainer for 3 months, I facilitated the company’s Leadership Essentials program. I trained and guided 50+ management trainees to expand their capacity to perform in leadership roles. My initiatives have led to the successful promotion of each trainee to higher positions.

Cincinnati, Ohio, Us

As an Assistant Store Manager, I oversaw daily operations by leading all aspects of merchandising, human resources functions, and customer service. To maximize revenue growth, I developed a high-impact strategy to forge community relationships and expand store traffic. I managed 100 to 300 employees by providing timely feedback on individual and team performance. To enhance team efficiency while creating a collaborative environment, I rendered coaching, consulting, and mentoring on best practices. Some of my contributions were exceeding customer expectations, reducing turnover, and increasing employee retention.

Doctor Of Business Administration, Management Of Engineering And Technology

Master Of Business Administration - Mba, Business Administration And Management

Bachelor'S Of Arts, Organizational Communication

Computer Software Engineering