Gil Heiman Email & Phone Number

Santa Barbara, CA, US

Tel Aviv, IL

Fireberry is an enterprise level customer relationship management (CRM) platform that goes beyond traditional CRM to support the unique business processes of each company.Fireberry provides all the things you would expect from a modern CRM coupled with an easily configurable BPM platform which allows companies to automate many of the internal processes.

San Francisco, CA, US

Assisted corporate Learning & Development teams with the evaluation, selection and purchase of a cloud- based, purpose-built learning platform and alternative to web conferencing solutions as Zoom and Teams. Due to the relatively small size of the company worked closely with other teams including Partnerships/Success, Product, Marketing and others as the.

Tel Aviv, Tel Aviv, IL

Contract role leading the expansion into the U.S. of the industry’s first AI-driven intelligence platform for digital delivery operations: the Swish.ai Delivery Intelligence Platform (DIP) that sits on top of any existing ITSM and ESM solution (e.g. ServiceNow, BMC, Jira).

Milpitas, CA, US

With the rapid growth of the company I brought on board and managed some of our largest, key accounts ensuring continued success and growth. A fundamental aspect of my work was to arm our customers with the tools and knowledge they require in order to utilize our solutions across their organization effectively and to stay on top of the frequent.

Milpitas, CA, US

Managed the rapidly growing Inside Sales team for the Americas including hiring and training new talent for the teams in the US and LatAm. Responsible for establishing the operational processes and tools to support the team's expansion. Actively involved in selling to key accounts and supporting the growing network of regional partners.

Milpitas, CA, US

Managed the growing Inside Sales team from the pre-qualification to post sales activities. Responsible for all sales in the Americas including expansions, channel sales and direct sales team. Also responsible for structuring sales processes, training new team members, creating team and executive dashboards and growing into new markets.

Milpitas, CA, US

Acted as users’ advocate and liaison between the user community and Clarizen's internal teams. My main role was to manage the entire sales cycle (pre to post sales) for Clarizen users in North America and Asia Pacific. Also, facilitated the tools and content to make sure Clarizen end-users’ voice was heard internally and that Clarizen resources (web site.

Leading outbound Product Management activities and managing all customer/user correspondences across the entire adoption lifecycle. Spearheading U.S. pilot programs and campaigns to increase user adoption and seed the viral spread of our peer-to-peer team collaboration solution.

Austin, Texas, US

Corresponded with PeopleSoft customers affected by Oracle & PeopleSoft merger. Conducted dialog with C-level executives allaying their concerns regarding their IT investments. Identified new sales opportunities and escalated issues that required immediate attention.

Westlake, Texas, US

Westlake, Texas, US

· Implemented a new IBM Content Management System (CMS) across Schwab’s numerous web sites.· Guided Schwab’s business units in utilizing the CMS tool to meet their distinct needs.· Wrote business requirements documents that reflect the changes required by the business. · Published and edited web content on several Schwab web sites.

US

Composed sales tools for the Product Marketing team. Constantly communicated with Sales team to gather project data and create reference slides and other sales tools.

· Assisted Genentech with the migration to a web-based application for tracking employee training and learning. · Developed a business proposal for an innovative new feature on eBay’s web site. · Composed an internal sales tool for a large Bay Area software company.· Consulted and prepared a software and hardware proposal for a retail chain seeking a POS.

· Wrote a business plan for Netboards: a company offering a new form of entertainment to the consumer market categorized as “Reality-based Board Games”. · Prepared the materials required to launch Netboards and attract seed investors and business partners.

Development and Marketing of Web Self-Service software applications for global enterprises·Led development of ERI FocalPoint Suite applications from Concept Definition through General Availability.·Gathered product requirements, incorporating customer feedback, a functional analysis of the competitive landscape, identification of the target customer base.

GB

· Identified new products and services that would enhance PwC internal operations as well as service offerings to clients as part of the expanding e-business division within the TLS Department.· Evaluated emerging companies and their products and how they were likely to affect future revenue streams of the department’s core services. · Conducted extensive.

Mba / Ms-Mis, Information Technology And Business

Mba, Business

B.A., Japanese And Business

Japanese, Far Eastern Studies

Education record

Bachelors

Bachelor'S Degree