Nicky Gilkes Email and Phone Number
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I'm someone who cares deeply about the planet we share; the welfare of all people; robust and efficient processes; effective collaboration and team productivity; and responsible profitability. Colleagues value me as a natural motivator who enjoys leading and inspiring teams to achieve their full potential; a creative problem solver and excellent communicator who enjoys making success happen around me; a 'solutions, not problems', can-do, results-driven team player; and someone who always finds a way to add value.At The Hive Change Consultancy, our team are committed to making the world a better place for future generations, with an approach integrates people, planet, and profit, aligning ethical values with corporate objectives. We deliver inspirational programs, specialising in leadership development; transforming underperforming teams; upskilling and reskilling for the future workforce; and powerful culture change initiatives. We help organisations to reach their goals by defining skill and knowledge gaps in leaders and teams, then designing the solutions to bridge those gaps and deliver lasting success.The Hive's solutions involve radically effective training and coaching which aligns teams and leaders around a powerful shared purpose and direction, unlocking their collective intelligence to enable innovative collaboration. Through skilled training and inspirational coaching we gain authentic buy-in for change, then motivate your people to develop their skills, knowledge and performance levels, increasing morale, productivity and profitability.Concurrently, as a Director at Blossoms Childcare Nursery, I oversee finance, marketing and HR, ensuring our services meet the vital needs of working families. Leveraging my Level 3 Early Years Educator qualification and insights from my hands-on role, I contribute to the nurturing environment for children and support the seamless operations managed by my inspirational co-founder. Through devotion to excellence and strong partnerships with parents, we've successfully established a childcare haven where children are put before profits. Our highly qualified and passionate team role-model good behaviours while nurturing developing young minds by learning through play, preparing future generations for their journey through education, in an enabling and stimulating, free-flow indoor-outdoor, home-from-home setting.
Blossoms Childcare Nursery
View- Website:
- leadgenera.com
- Employees:
- 2
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DirectorBlossoms Childcare NurseryWest Raynham, Norfolk, United Kingdom -
Client Services DirectorLead Genera Nov 2024 - PresentNorfolk, England, United KingdomResponsible for nurturing strong, trust-based client relationships and driving sustainable results for new clients, existing clients, and the agency, while delivering results that align with clients' strategic goals.My role centres on understanding each client’s unique vision and ensuring our work meets and exceeds their expectations.I prioritise client satisfaction, proactively tracking feedback, addressing concerns, and fostering transparent communication throughout every project stage. By keeping an eye on metrics and staying responsive, I ensure our clients feel heard and valued.Guiding the strategic direction of client campaigns is another focus of mine. I align our approach with ROAS and client-side KPIs, identifying opportunities for growth through upselling and cross-selling to maximise value for both the client and the agency.As an advocate for both clients and internal teams, I facilitate seamless internal collaboration by aligning our project management with client expectations and managing budgets and timelines efficiently.With a pulse on industry and digital marketing trends, I continuously bring innovative ideas to the table, helping clients remain competitive in a rapidly changing market. My goal is to be the bridge between agency expertise and client success, creating partnerships that drive growth and deliver lasting impact. -
Training And Culture ConsultantThe Hive Change Consultancy Ltd. May 2023 - PresentUnited KingdomFearless Training | Inspiring Coaching | Powerful Workshops | Training Interventions | Culture Building Programs Embrace culture change and leadership challenges, with radically effective training programs that drive success, inspirational outcomes, and profitable results. We provide powerful and engaging training, coaching, and consultancy services, deploying interactive group workshops, transformational training programs, change management initiatives, and intensive culture change interventions that embrace shared learning experiences, through expert facilitation, with professional trainers who inspire. People | Planet | ProfitOur main purpose is to enable you and your team to drive the triple bottom line of people, planet, and profit. We work with companies who care about their employees, the communities they serve, and the impact of their business on the environment, aiming to drive sustainable success with inspirational outcomes that deliver profitable results. -
DirectorBlossoms Childcare Nursery Apr 2017 - PresentWest RaynhamA beautiful and well resourced childcare setting offering useful childcare for working families - 7am-7pm, 7 days-a-week - catering for 0-4 year-olds - offering fresh homecooked meals and snacks.15 mins from Fakenham, 20 mins from Swaffham, and 30 mins from King's Lynn.+ My wife is a Level 8 Early Years Teacher who runs the business day-to-day; I manage marketing & finance.+ I completed my Level 3 Early Years Educator qualification to gain a better understanding of childcare.+ Researched the need for childcare in local area; sourced a property; renovated indoor and outdoor areas.+ Registered with Ofsted; employed a team; designed & built a website; advertised 7-day 7am-7pm childcare.+ Filled the nursery, then had to double the size of the setting 6 months after opening to take more children.+ Turnover is more than £500k, and we employ 18 Level 3 Early Years Educators to care for 39 children daily. -
Business Development DirectorLead Genera Nov 2022 - Mar 2023Norwich, England, United Kingdom -
OwnerGigrilla Marketing Sep 2019 - Nov 2022United Kingdom+ Providing a business development & marketing consultancy to companies, and other marketing agencies.+ Established a network of international marketing and web development freelancers.+ Driving lead generation and sales growth for clients.+ Designing, building, and fixing websites for clients.+ Digital marketing campaigns, including email marketing, PPC, SEO & content marketing, and paid socials.+ Specialising in lead generation, conversion rate optimisation, and marketing automation.
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DirectorArcadia Home Interiors Jan 2018 - Sep 2019Fakenham, NorfolkArcadia Home Interiors are Norfolk's premier design and retail studio, specialising in bespoke and fitted kitchens, bathrooms, lighting and renewable heating designs, plus exclusive dealers of Gaggenau appliances and SieMatic designer kitchens in Norfolk.+ Applied for sales role, but given Business Development Manager role, with duties across sister-companies.+ Then they asked me to become a 25% owner and Director after 3 months. I accepted on 19th June 2018.+ Introduced a new sales and communications process, and a bespoke CRM & marketing suite.+ Designed and commissioned two new websites for A.H.I. and Grocott & Murfit Builders.+ Implemented personnel changes, removing low value positions, and replacing them with high impact roles.+ Created B2B scheme for builders to supply kitchens and bathrooms; forged partnerships with architects.+ Reversed their losses: they lost £129k the year before me and projected a loss of £180k for the year when I took over. However, we finished £18k in profit – a massive turnaround in fortunes – then I sold my shares back.
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Marketing ManagerMattressman.Co.Uk Oct 2016 - Oct 2017United Kingdom+ Increased both retail & trade revenue by 10% (like-for-like, year-on-year) while bed industry was down 20%.+ Pin-pointed ideal locations to open new stores using the data stored from Internet sales across the UK.+ Successfully launched 5 new Mattressman stores expanding the reach of the retailer further into the UK.+ Successfully launched a department store, with £100K/m revenue in 3 months, then £175K/m in 9 months.+ Trained 10 Website Product Updaters, converting them into specialist Social Media Management, Blog & Creative Writing, Direct Marketing, and Photography & Videography teams, re-skilling, and training in-house.+ Re-created every communication sent by the organisation, and set-up automated email marketing.+ Redesigned and oversaw the building of a new retail and wholesale website for the British Bed Company.+ Increased social media engagement, outperforming national competitors by percentage and by volume.+ Reduced the costs of advertising across radio, press, TV, and OOH, and increased the ROAS for PPC.+ Set a new revenue record for Black Friday weekend of £475,000. -
Dealer Marketing ManagerGroup Lotus Plc Oct 2015 - Oct 2016Hethel, England, United KingdomWorking with the Official Dealer Network across the world to market the brand and model range, improve enquiry generation, and launch new products.+ Launched the Lotus 3-Eleven to the global dealer market; organised events at showrooms and racing tracks.+ Re-launched the Lotus Evora to the USA market as the Evora 400 after a period absence of new Lotus cars.+ Implemented a world-wide Approved Used function, with dealer profile pages on the main Lotus website.+ Implemented a new lead management & marketing system with digital automation for global dealers.+ Introduced a company-wide email signature with automatic advertising banners on all company emails.+ Nurtured UK dealer Facebook followers to over 16k in 9 months, overtaking the official UK Lotus Cars page. -
Divisional Marketing ManagerJardine Motors Group Sep 2013 - Oct 2015Colchester, United KingdomAll aspects of Marketing, including Strategic, Tactical, CSR, PR, Offline, Online/Digital, Social, Data etc. across 13 Businesses and their Retail, Fleet and Service Departments. From Business Planning through Negotiations to Purchasing, plus working with the sales teams to improve lead responsiveness & ROI.+ Doubled incoming leads within 12 months, then I provided sales training to the showroom sales teams.+ £500K+ more profit than previous year in my first year; then over £1M+ more profit than my 1st year in 2nd year.+ Brought 13 businesses from Romford to Newcastle into one divisional fold, managing over £1M+ budget.+ Designed controls for divisional & local budgeting, spending & accruals, and set-up a Purchase Order system.+ Uncovered £60K of wasted marketing spend and unauthorised contracts with external companies.+ Implemented partnership schemes, including with the Scouts in the UK, and automotive engineer colleges.+ Planned & implemented 2 new showroom launches, plus seasonal new & used sales events across division.+ Increased division's Facebook followers from <200 across 13 sites, to 5500+ in 9 months, and 8500+ in 2 years.+ My award-winning social media work is used across the manufacturer’s national network as best-practice.+ My divisional work within the group's website is used as best-practice across group from 6 months into role.+ Introduced new tech, simplified marketing messages, introduced personalisation & data segmentation.+ Managed CRM Manager & Divisional Marketing Assistant; introduced data policies, recording and reporting.+ Managed relationships with external agencies, negotiated better terms, ensured expedient, quality results. -
Commercial ManagerAnglian Radio (Formerly Tindle Radio) Apr 2012 - Sep 2013Colchester, United Kingdom+ Increased revenue by 13.73% year-on-year, reversing a 7 year downward-trend.+ My team won Q4YouScore sales competition (Q4, 2012/13) against a group of 4 other radio stations.+ During Q4 I delivered 44.63% of my team revenue, leading by example during difficult circumstances.+ Existing client accounts under my care increased by 22.38% year-on-year.+ Trained, motivated, developed, monitored, appraised Account Managers, Coordinator, and events team.+ Responsible for Customer Service, Commercial Sales Operations, Partnerships, and supplier contracts.
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Field Sales ManagerUnicom Group Dec 2011 - Apr 2012Ipswich, England, United Kingdom+ Topped company sales (national) each week; promoted to Field Sales Manager within 6 weeks of starting. -
OwnerGigrilla Music Feb 2008 - Dec 20116 Countries; 3 Continents+ Provided artist management, events management, and promotional campaign management.+ Conception & set-up of a unique web-based tool for aspiring musicians & music venues.+ Sold advertising and partnerships to companies including The Carphone Warehouse and Red Bull.+ Worked with over 300+ music venues across the UK, USA, Canada, Australia, and New Zealand.
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Business ConsultantInsurety Jan 2007 - Mar 2008East Anglia+ Selling general insurance products - mainly life insurance and income protection products – self-employed.+ Self-generated leads, appointments and sales with extensive administration and data responsibilities. -
Branch ManagerCarphone Warehouse (Now Currys Plc) Mar 2005 - Jan 2007Rugby, England, United Kingdom+ Took then-bottom branch (Rugby) to the top of 750+ national branches within 3 months, and consistently in the company top 10 performing branches nationwide.+ More than doubled my first branch’s notional profit from £400K to over £850K+ within 6 months.+ Supported my Area Manager with other Branch Managers, Sales Managers, Assistant Managers and Sales Consultants within my region with Sales Coaching, Leadership Development, and Customer Service Training.+ Transferred back home to Norwich, Norfolk, after success in Rugby, Northamptonshire, taking on one of the oldest Branches in the company, before being head-hunted for my next role outside the company. -
National Sales Trainer & Motivational Lifestyle Coach (Tornado)Carphone Warehouse (Now Currys Plc) Feb 2004 - Mar 2005United Kingdom+ Head-hunted for this role internally, from 7000+ salespeople company-wide.+ Increased my first under-performing area from 85% of budget to 124% within first 3 months.+ Took several underachieving Sales Consultants and trained them up to become Branch Managers.+ Trained Divisional Retail Managers how to train, motivate, and develop their Area Sales Managers.+ Trained Area Sales Managers how to train, motivate, and develop their Branch Managers.+ Trained Branch Managers how to train, motivate, and develop Assistant Managers and Sales Consultants.+ Developed high performing sales teams who put the customer first while maximising profitability.+ Consistently delivered chart-topping personal sales performances while travelling and training individuals around the UK.+ Changed the hearts and minds of people, creating positive working cultures, motivating people to be the best version of themselves.+ Helped align teams around a shared sense of purpose and direction, with renewed values and new skills.+ Improved customer service scores and financial results across all teams under my care.+ We made 50% more profit after one year of this program; we increased from £100M the year before, to £150M after our first year. -
Area Sales TrainerCarphone Warehouse (Now Currys Plc) Nov 2003 - Feb 2004Norwich, England, United Kingdom+ Area Sales Trainer, working with Branch Managers, Assistant Branch Managers, and Sales Consultants to improve the quality of customer service alongside an increase in sales performance, putting the customer first while maximising profitability.+ Acting Assistant Branch Manager in support of my home Branch Manger, driving sales performance. -
Sales ConsultantCarphone Warehouse (Now Currys Plc) Jul 2003 - Nov 2003Norwich, England, United Kingdom+ Number 1 salesperson in the Southeast UK Region within 1 month of leaving two-week residential training at our London Head Office.+ Always in the company top 10 for personal sales for 'new contract sales', 'insurance sales', 'accessory sales', and 'fixed-line sales' (TalkTalk).+ Awarded a Gold Badge for 100% Perfect Sale & Customer Service Excellence mystery shops in first 3 months; kept the Gold Badge for successive mystery shops throughout my career.+ Appointed Area Trainer and Acting Assistant Manager within 5 months of joining the company.
Nicky Gilkes Skills
Frequently Asked Questions about Nicky Gilkes
What company does Nicky Gilkes work for?
Nicky Gilkes works for Blossoms Childcare Nursery
What is Nicky Gilkes's role at the current company?
Nicky Gilkes's current role is Director.
What is Nicky Gilkes's email address?
Nicky Gilkes's email address is ni****@****ive.com
What are some of Nicky Gilkes's interests?
Nicky Gilkes has interest in Politics, Education, Environment, Science And Technology, Health.
What skills is Nicky Gilkes known for?
Nicky Gilkes has skills like Team Management, Team Leadership, Marketing, Sound, Copywriting, Radio Broadcasting, Radio, Social Media, Audio Editing, Sales, Email Marketing, Social Media Marketing.
Who are Nicky Gilkes's colleagues?
Nicky Gilkes's colleagues are Cresent Piit, Trafford Burrell, Russell Mcfadyen.
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Nicky Gilkes
Greater Brighton And Hove Area1illustraresearch.com
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