Stakeholder Relationship Management: Manage daily bilingual communication, including internal discussions and stakeholder meetings. Serve as the key client liaison, engaging directly with HR executives to address needs and enhance client relationships.Team Management: Lead teams across Europe and the US, navigating cultural nuances, language barrier and legal complexities to ensure project success within objectives, timelines and budget constraints. Effective Governance: Ensure adherence to Data Protection Agreements and guidelines, integrating requirements into project workflows for information security. Risk Management: Identify and mitigate potential project risks, adjusting plans as needed. Workshop planning and co-ordination: Organised global in-person and remote executive workshops, including sourcing facilitators, managing materials, coordinating client schedules, and overseeing participant registration and digital resources.Maintain accurate project documentation: Utilising various software tools, I design and execute projects with multiple work-streams and deliverables, ensuring seamless coordination and execution.

Tech Integration: Developed cutting-edge technological systems and tailored software solutions for scientific communities.Hybrid Life Cycle: Utilised agile and waterfall methodologies, working with both in-house and third-party developers.Iterative Workstreams: Collaborated with developers to create a desktop application interfacing with a sensor device and a web system via an API, along with a front-end website.Information Management and Technology Alignment: Aligned Information Management and Technology (IM&T) development with the project’s hybrid life cycle.Process Management & Operational Success: Embedded PMO governance to serve as the backbone of every initiative, rallied teams and ensured seamless resource allocation throughout project lifecycles.Problem Solver: Served as a trusted advisor, leveraging my day-to-day understanding of the operations, providing potential solutions to enhance operational effectiveness.Global Collaboration: Worked with co-located and remote project teams across international time zones, cultivating strong strategic relationships.

Creating and delivering training on : Management Soft Skills - the one's they don't teach you at uni!

Strategy Development: Devised and implemented business strategy to attract clients, forge partnerships, and broaden the company's market presence, fostering growth and sustainability. Relationship Management: Fostered relationships with suppliers and customers, ensuring expectations were met and upheld at the highest standard, nurturing enduring partnerships and satisfaction. Team Recruitment and Management: Recruited and mentored a team of skilled professionals, fostering a collaborative work environment focused on delivering exceptional results to clients.Decision Making: Managed daily challenges with confidence, prioritising executive-level decision-making. Governance: Formalised company policies, to foster a culture of excellence within the company.

2009–2011: Trained and offered a position at Sir John Thursby Community College (Burnley).2011–2016: Achieved outstanding results as a full-time Teacher and Lead Practitioner in Modern Foreign Languages at Shuttleworth College (Padiham).2016–2019: Served as the Head of Modern Foreign Languages and a member of the Senior Leadership Team at Highfield Leadership Academy in Blackpool. Introduced dual language learning initiatives.2019–2020: Developed curriculum aligned with exam requirements as a Teacher at Eden School in Blackburn.Notable achievements include: creating captivating resources, maintaining impeccable records, and fostering an inclusive environment.

Head hunted to become Sales Manager at NTS.Directed a team of sales administrators and field sales, creating an enthusiastic drive of sales surpassing all previous sales targets. Managed existing accounts acting as consultant to source and deliver appropriate training.Established new contacts in the local area, combining business acumen and training knowledge to influence new sales.Successfully developed new business in Midlands through new customer contact and follow up sales visits, creating a new sales area.Coordinated marketing within target group magazines increasing awareness of the company’s training services.Praised by Director of Training for the Nightfreight Group on my professionalism and commitment to the company.

Developed a highly detailed understanding of the training products available giving customers countrywide, confidence in the provision of KNW’s Training solutions. Used knowledge of appropriate training requirements to match needs with service provision to close sales contracts for nationwide delivery of training.

Responsible for marketing planning, budgets, campaigns, advertising, online marketing,communications, events & brand management.

Maintained customer relationships, maintaining the sales' baseline figures.Sales order processing. Followed by repatriation to UK 01/2005 – 04/2005.

Main client contact within the direct marketing agency and responsible for client expansion.Consultation on market entry into Germany.Successful campaign management for high-end customers such as Time Magazine, VarTec Telecommunications, AIG Insurance.Media planning, buying (lists, inserts, media) and quality assurance.Represented the company at international exhibitions, establishing new contracts.Expatriation to USA September 2003- November 2003

Detailed knowledge of products available to customer to advise on suitability and pricing and consequently process sales orders efficiently.Arranging export of products to UK.Represented the company at international exhibitions.

E-mail and telephone communications in German. Competitor research through internet and phone calls in German.Office organisation, taking meeting notes, filing, ordering office supplies, maintaining customer files, invoice writing in German.