Gill Robinson

Gill Robinson Email and Phone Number

Customer Service Consultant @ Self.
Reading, Reading, United Kingdom
Gill Robinson's Location
Greater Reading Area, United Kingdom
About Gill Robinson

My success has been defined by the people I work with and how I work with them. I am a people mobilisation manager and effective leader who excels at using proven methods to engage employees, successfully implement change, streamline operations and drive technology transformation. With over 10 years of progressive management experience and repeated success in improving processes and developing people, I deliver application of corporate strategy to a business through my understanding of how to execute collaborative results driving an exceptional customer centric service.

Gill Robinson's Current Company Details
Self.

Self.

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Customer Service Consultant
Reading, Reading, United Kingdom
Website:
mikeslaststand.com
Employees:
47019
Gill Robinson Work Experience Details
  • Self.
    Customer Service Consultant
    Self.
    Reading, Reading, United Kingdom
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  • Biomérieux
    Customer Supply Chain And Install Base Manager
    Biomérieux Feb 2023 - Present
    Basingstoke, England, United Kingdom
    View
  • Dynatrace
    Contract Specialist - Emea
    Dynatrace Apr 2022 - Feb 2023
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  • Bd
    Global Manager - Order Management
    Bd May 2019 - Feb 2022
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  • Ihs Markit
    Director Sales Operations Emea
    Ihs Markit Feb 2015 - Apr 2019
    IHS Markit is a global leader in information, analytics and solutions for the major industries and markets that drive economies worldwide. IHS Markit serves more than 50,000 key customers in over 140 countries, including 85 percent of the Fortune Global 500.High profile senior role for continual improvement, creating and implementing processes to drive acceptance of change within the organisation following company merger.
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  • Ihs
    Sales Support Manager Emea
    Ihs Jul 2012 - Feb 2015
    Newly created position at IHS Markit to build a team to support EMEA sales teams from pricing quote to revenue recognition to maximise business revenue, customer retention and client satisfaction. Remote management including team based in Moscow, Spain, Germany, France, Penang, Denver and UK.
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  • Vodafone
    Sales Support Manager
    Vodafone May 2010 - Jul 2012
    Vodafone offer Mobile, Fixed and TV to our consumer customers and are an industry leader in IOT delivering cloud, security and carrier services to our enterprise customers.Leader of over 50 people responsible for processing a complex and diverse portfolio of business critical products for some of the largest users of telecoms including; Tesco, National Grid, AT&T, Aviva, Morrison’s, Centrica and the UK Government.
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  • Johnson & Johnson
    Customer Service Manager
    Johnson & Johnson Nov 2008 - May 2010
    Manager of mid-sized function providing supply chain management and logistics solutions to the Grocery, Retail and Wholesale operation of the Johnson and Johnson business. We are accountable for maximising service levels for top 12 customers (including Tesco, Asda, Boots, Sainsbury’s and Morrison’s). FMCG, OTIF and customer satisfaction in fast paced environment.
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  • Yell
    Customer Operations Manager
    Yell Oct 2004 - Aug 2008
    Customer Operations Manager with 4 teams who process over 750K customer orders a year and provide telephony service to deal with internal and external customer queries, ensuring 110 different directories are accurately published to a tight production schedule. Responsible for all Yell.com on-line advertising ensuring orders are processed with quality and accurate key word search content.
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  • Virgin Media
    Sales Support Manager
    Virgin Media Mar 2000 - Oct 2004
    Manager of over 40 people with two key areas of responsibility: data processing and inbound/outbound telephony. Role involved weekly meetings with Head of Telesales, Head of Marketing and Heads of Field Sales to ensure processing requirements met sales demands and to provide feedback on new initiatives and to understand marketing strategies.
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Gill Robinson Education Details

Frequently Asked Questions about Gill Robinson

What company does Gill Robinson work for?

Gill Robinson works for Self.

What is Gill Robinson's role at the current company?

Gill Robinson's current role is Customer Service Consultant.

What schools did Gill Robinson attend?

Gill Robinson attended University Of Birmingham.

Who are Gill Robinson's colleagues?

Gill Robinson's colleagues are Susan Tuerff Wasmund, Glen Beussink, Sandy Pardhan, Lin Star, Soundara Raja, Sneha Garodia, Bhavani Tharun.

Not the Gill Robinson you were looking for?

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