• Delivered outstanding customer service by accurately taking orders, processing transactions, and ensuring customer satisfaction.• Adhered to KFC's standards and recipes to prepare food items, always ensuring high quality and freshness.• Fostered seamless operations during peak periods by collaborating efficiently with team members, fostering a positive workplace environment.• Exhibited proficient communication skills by effectively addressing customer and team concerns in a prompt… Show more • Delivered outstanding customer service by accurately taking orders, processing transactions, and ensuring customer satisfaction.• Adhered to KFC's standards and recipes to prepare food items, always ensuring high quality and freshness.• Fostered seamless operations during peak periods by collaborating efficiently with team members, fostering a positive workplace environment.• Exhibited proficient communication skills by effectively addressing customer and team concerns in a prompt and professional manner. Show less

• Developed and optimized SQL queries to significantly reduce reporting times, ensuring quicker report generation without impacting database performance.• Automated reporting processes using Google Sheets and App Script, streamlining workflows, and increasing efficiency in generating regular reports.• Conducted detailed analysis using SQL queries and Google Sheets to compare product versions, providing valuable insights that informed strategic decisions and enhancements.

- Collaborated with various teams to resolve queries for over 50 customers daily on Zendesk and Intercom, diagnosing issues that enhanced our reputation and trust among users. - Resolved a variety of payment queries from customers, providing clear and accurate information to address their concerns. - Conducted thorough Know Your Customer (KYC) checks to verify the identity of clients, ensuring compliance with regulatory requirements. - Monitored and enforced adherence to Anti-Money… Show more - Collaborated with various teams to resolve queries for over 50 customers daily on Zendesk and Intercom, diagnosing issues that enhanced our reputation and trust among users. - Resolved a variety of payment queries from customers, providing clear and accurate information to address their concerns. - Conducted thorough Know Your Customer (KYC) checks to verify the identity of clients, ensuring compliance with regulatory requirements. - Monitored and enforced adherence to Anti-Money Laundering (AML) policies and procedures, ensuring all customer transactions complied with internal and external regulations. Show less

Worked on enhancing the performance efficiency of vehicles via means of mechanical problem identification and determination of the best solution, followed by the implementation of corrective measures.