As curriculum manager for apprentice training programs, coordinates review and update of learning content to ensure accuracy and relevancy.Designs and develops content as needed, including web based training and ILT.As a consultant, provides design and user experience insight for special projects. Assisted with design of Clear Sky Playbook for company Lean implementation.Provides guidance and coaching in an instructional design community of practice and serves as a mentor to others.

Designed and developed a combined learning approach to serve as training for Utility Vehicles. Approach was created to provide a thorough and safe training methodology to ensure the right training art the right time and to ensure safety when operating equipment.Designed and developed the Towerman training program consisting of multiple courses and audiences. The training utilizes a structured learning path and coordinated tasks to achieve specific levels of training.

Reviewed and analyzed courses utilized to train PG&E employees how to operate equipment.Coordinated with the delivery team to gain perspective and key insights.Designed web based training to set expectations for participants and instructors.Developed equipment training that combined pre-requisite WBT and hands on activity, practice, and qualification.

Designed and developed learning content for enterprise training, new hire training, and support training as needed. Collaborated with different resources to ensure various audience perspectives represented. Materials developed: job aids, ILT, micro learning, elearning, and more. Served as project manager to coordinate resources and timelines for deliverables.In this role heavily supported company SharePoint instance, Yammer, and a separate SharePoint Online environment; mentor others and assist in the development of enterprise training related to company initiatives. Community management: Yammer, SharePoint, Jive.

Designed, developed, and implemented various training and workshop programs related to customer service, etiquette, and other role specific tasks.Developed and implemented Certified Credit Associate program and training.Note: previously known as Prime Credit Reports

Collected and organized loan origination documents, arranged and submitted documentation to lender for approval, and followed up on any additional information requested or needed.Obtained California Real Estate License to serve as Loan Consultant.