Shift Supervisor
Johnson City, Tennessee Area
I started as a cashier where I had to ring up groceries and provide good customer service. Next, I was promoted to shift supervisor which included the responsibilities of making sure that everyone takes their breaks on time, watching the waiting lines at registers to decrease waiting time, and assist customers with any questions. My next step in my Kroger career was to work behind the customer service desk where I processed money orders, did returns/exchanges, made corrections to grocery bills, processed bills, processed western union, sold/cashed lotteries, and assisted with any other customer service needs. The last stage in my career at Kroger was working in the accounting office. During this time, I balanced tills, ordered bills/coins, looked for conflicting evidence between the book and the cash on hand, and organized the paperwork for the manager to read.