Gilles Taillefer
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Gilles Taillefer Email & Phone Number

| Collaborative, Empathetic, Inspiring | Elevating Team Performance through Effective Communication and Support at Manitoba Hydro
Location: Winnipeg, Manitoba, Canada 12 work roles 2 schools
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✓ Verified July 2026 3 data sources Profile completeness 86%

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Current company
Manitoba Hydro
Role
| Collaborative, Empathetic, Inspiring | Elevating Team Performance through Effective Communication and Support
Location
Winnipeg, Manitoba, Canada
Company size
2414 employees

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Gilles Taillefer is listed as | Collaborative, Empathetic, Inspiring | Elevating Team Performance through Effective Communication and Support at Manitoba Hydro, a with 2414 employees, based in Winnipeg, Manitoba, Canada. AeroLeads shows a matched LinkedIn profile for Gilles Taillefer.

Gilles Taillefer previously worked as ITSM & Service Desk Consultant - Contract position at Manitoba Hydro and ServiceNow Product Owner & ITSM Manager at Pollard Banknote Limited. Gilles Taillefer holds Excelerated 2 Year It Management Diploma, Information Technology, 3.85 from Saint Boniface University.

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Email format at Manitoba Hydro

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Manitoba Hydro

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Profile bio

About Gilles Taillefer

As an experienced IT professional, I bring a rich history of working across diverse industries such as healthcare, finance, lotteries, government agencies, and private companies. My expertise spans IT Service Delivery, Operations, Crisis Management, Strategic Negotiations, and Business Relationship Management. In addition to my technical skills, I pride myself on my strong people skills and a collaborative approach to work, always striving to empathize and foster a team-oriented environment. Throughout my career, I've successfully navigated and led organizational change initiatives within large-scale organizations of over 10,000 employees.

Current workplace

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Manitoba Hydro
Manitoba Hydro
| Collaborative, Empathetic, Inspiring | Elevating Team Performance through Effective Communication and Support
winnipeg, manitoba, canada
Website
hydro.mb.ca
Employees
2414
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12 roles

Gilles Taillefer work experience

A career timeline built from the work history available for this profile.

Itsm & Service Desk Consultant - Contract Position

Current
Manitoba Hydro

Winnipeg, Manitoba, Canada

May 2024 - Present

Servicenow Product Owner & Itsm Manager

Pollard Banknote Limited

Winnipeg, Canada Area

As the ServiceNow Product Owner & ITSM Manager at Pollard Banknote Limited, I lead strategic direction and product roadmap development. I ensure team consistency by publishing development standards and procedures. My role involves researching and recommending new ServiceNow features aligned with business goals and managing the product backlog for prioritization. I oversee the software development team, handle bi-weekly ServiceNow releases, and communicate with stakeholders. Additionally, I establish and measure KPIs, conduct ITIL\ITSM process training, and ensure alignment with organizational policies and standards.

Apr 2019 - Feb 2024

Information Technology Client Services Manager

The Dufresne Group

Winnipeg, Canada Area

[12:06 PM] Reena VarshneyAs the Information Technology Client Services Manager at The Dufresne Group, I led front-line IT support across North America, overseeing the Service Desk, Desk-side support, Access Management, and third-party support contracts for remote sites. Additionally, I spearheaded a project to implement the ServiceNow IT Service Management tool throughout the organization, guiding teams through significant organizational changes like mergers and acquisitions. I developed and published ITIL-based processes to ensure consistent and high-quality IT service delivery, while also establishing KPIs to measure performance at individual, departmental, and organizational levels.

Apr 2018 - Apr 2019

Web Application Developer

Kelly'S Music And Computers

Pinawa, Mb

Feb 2003 - Jun 2005

Application Developer

Mauritius Sugar Industry Research Institute

Beau Bassin, Mauritius

Aug 2002 - Feb 2003

Service Desk Analyst

Ibm Canada Ltd.

Winnipeg, Canada Area

Jun 2001 - Jul 2002
Team & coworkers

Colleagues at Manitoba Hydro

Other employees you can reach at hydro.mb.ca. View company contacts for 2414 employees →

AU Ayame Ulrich Ayame Ulrich Colleague at Manitoba HydroGreater Winnipeg Metropolitan Area, Canada View → WS Wayne Sylvestre Wayne Sylvestre Colleague at Manitoba HydroWinnipeg, Manitoba, Canada View → TS Teresa Samek, Cpa, Cma Teresa Samek, Cpa, Cma Colleague at Manitoba HydroCanada View → IB Ian Bursey, P.Eng Ian Bursey, P.Eng Colleague at Manitoba HydroWinnipeg, Manitoba, Canada View → CV Czareanah Ventura Czareanah Ventura Colleague at Manitoba HydroGreater Winnipeg Metropolitan Area, Canada View → LB Lucy Beech Lucy Beech Colleague at Manitoba HydroBrandon, Manitoba, Canada View → CM Chris Mccolm B.A., Cpp, Cfi Chris Mccolm B.A., Cpp, Cfi Colleague at Manitoba HydroCanada View → LB Laina Beeharry Laina Beeharry Colleague at Manitoba HydroCanada View → ER Emily Rogowsky Emily Rogowsky Colleague at Manitoba HydroWinnipeg, Manitoba, Canada View → GA Gerald Aguilar Gerald Aguilar Colleague at Manitoba HydroWinnipeg, Manitoba, Canada View →
2 education records

Gilles Taillefer education

Excelerated 2 Year It Management Diploma, Information Technology, 3.85

Saint Boniface University
FAQ

Frequently asked questions about Gilles Taillefer

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What company does Gilles Taillefer work for?

Gilles Taillefer works for Manitoba Hydro.

What is Gilles Taillefer's role at Manitoba Hydro?

Gilles Taillefer is listed as | Collaborative, Empathetic, Inspiring | Elevating Team Performance through Effective Communication and Support at Manitoba Hydro.

Where is Gilles Taillefer based?

Gilles Taillefer is based in Winnipeg, Manitoba, Canada while working with Manitoba Hydro.

What companies has Gilles Taillefer worked for?

Gilles Taillefer has worked for Manitoba Hydro, Pollard Banknote Limited, The Dufresne Group, Manitoba Ehealth - Winnipeg Regional Health Authority, and Investors Group Financial Services Inc..

Who are Gilles Taillefer's colleagues at Manitoba Hydro?

Gilles Taillefer's colleagues at Manitoba Hydro include Ayame Ulrich, Wayne Sylvestre, Teresa Samek, Cpa, Cma, Ian Bursey, P.Eng, and Czareanah Ventura.

How can I contact Gilles Taillefer?

You can use AeroLeads to view verified contact signals for Gilles Taillefer at Manitoba Hydro, including work email, phone, and LinkedIn data when available.

What schools did Gilles Taillefer attend?

Gilles Taillefer holds Excelerated 2 Year It Management Diploma, Information Technology, 3.85 from Saint Boniface University.

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