Gilles Van Marcke

Gilles Van Marcke Email and Phone Number

Senior Support Engineer at Pareteum MVNE @ Pareteum MVNE (a Circles company)
Gilles Van Marcke's Location
Ghent Metropolitan Area, Belgium
About Gilles Van Marcke

Senior Support Engineer with over a decade of experience in IT support and team leadership. Skilled in server management, process automation, and technical troubleshooting. Proven ability to lead teams, develop new products, and improve operational efficiency.

Gilles Van Marcke's Current Company Details
Pareteum MVNE (a Circles company)

Pareteum Mvne (A Circles Company)

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Senior Support Engineer at Pareteum MVNE
Gilles Van Marcke Work Experience Details
  • Pareteum Mvne (A Circles Company)
    Senior Support Engineer
    Pareteum Mvne (A Circles Company) Apr 2023 - Present
    Manage and monitor 100+ servers/services Database management (MS SQL) Handle 100+ incoming tickets monthly Automate processes
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  • Combell
    Senior Support Engineer
    Combell Dec 2020 - Apr 2023
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  • Combell
    Support Team Lead
    Combell Dec 2018 - Dec 2020
    Supervised a team of 5 support engineers Managed recruitment and onboarding of new staff Monitored operational workload and implemented process improvements Led development of 3 new support products
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  • Combell Group Nv
    Senior Support Engineer
    Combell Group Nv Jan 2012 - Dec 2018
    Provided technical support for website and mailbox issues on shared and dedicated (VPS, Cloud) Windows and Linux hosting , resolving 95% of cases on first contact Improved product features and support processes Documented comprehensive information about products and processes
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  • Usg Innotiv
    It Consultant
    Usg Innotiv Nov 2010 - Dec 2011
  • In4Matic
    Intern
    In4Matic Jul 2010 - Sep 2010
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  • Electrabel
    Legal Clerc
    Electrabel Apr 2007 - Feb 2010
    clerc on the Legal department concerning bad payers
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Gilles Van Marcke Education Details

Frequently Asked Questions about Gilles Van Marcke

What company does Gilles Van Marcke work for?

Gilles Van Marcke works for Pareteum Mvne (A Circles Company)

What is Gilles Van Marcke's role at the current company?

Gilles Van Marcke's current role is Senior Support Engineer at Pareteum MVNE.

What schools did Gilles Van Marcke attend?

Gilles Van Marcke attended Multimedi, Katholieke Hogeschool 'sint-Lieven', Gent, Sint-Paulus Gent.

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