An experienced senior technical writer and manager with extensive knowledge of omnichannel advertising, excellent interpersonal skills, an established record of quality writing and a flexible approach to tasks.Significant experience of writing within an aggressive agile release development cycle as well as extensive experience with waterfall development, producing end user documentation (online and printed), embedded user assistance, UI textual content, and API documentation. Strong DITA and API documentation skills.Previous positions as a trainer and developer give me an excellent understanding of the full development life-cycle and software support.Specialties: Technical writing, technical authoring, API documentation, DITA, localization, embedded UA, Mashery, oXygen, RoboHelp 9, QuickBuild, omnichannel advertising, broadcasting, digital advertising, air time sales, programme scheduling, documentation specialist, WebHelp, Snagit, online Help, user guides, training guides, Word, self-managing, works as part of a team, software trainer, teacher, technical background, scientific background
Listed skills include Technical Writing, Online Help, User Assistance, Software Documentation, and 20 others.