Gillian Coleman Email and Phone Number

As an experienced healthcare professional with a dynamic career in emergency nursing, healthcare management, and regulatory compliance, I bring a wealth of expertise and dedication to any role.My foundation in emergency nursing has equipped me with skills in critical care and immediate intervention in high-stress situations. My calm and effective demeanor under pressure has been instrumental in delivering patient-centered care and improving outcomes in emergency settings.As the Senior Medical Nursing Officer for a prominent cruise line, I managed onboard healthcare services, ensuring the well-being of guests and crew. My responsibilities included overseeing medical operations, coordinating emergency responses, and implementing health protocols to maintain a safe environment on board. This role fueled my passion for quality and safe healthcare, leading me to the role of Senior Consultant of Health Policy and Compliance. In this capacity, I played a pivotal role in shaping health policies and ensuring regulatory compliance, crucial for navigating maritime healthcare regulations.After returning to Ireland, I focused on improving healthcare as a Quality and Safety Specialist. I gained extensive experience understanding regulatory requirements and inspection processes across various settings in Ireland, including HIQA, MHC, HSE, JCI, CHKS, and ISO. My role involves identifying areas for improvement and developing solutions to meet regulatory and accreditation requirements. My expertise includes:- Conducting Gap Analysis in line with specific regulations or National Standards- Performing Internal Quality & Safety of Care Audits- Developing detailed reports following onsite inspections and Gap Analysis, providing high-quality findings and recommendations- Supporting the development of quality improvement initiatives to enhance care and service delivery- Assisting with Incident Investigations and Governance Reviews- Process mapping and developing policies and procedures for care and service provision- Offering expertise in healthcare quality improvement, risk management, and regulatory compliance- Helping clients understand and fulfill regulations, including JCI, CHKS, HIQA, MHC, HSE, ISO- Supporting the development and provision of training and education programsDriven by a passion for healthcare excellence and a commitment to patient safety, I continually strive to enhance healthcare delivery through innovative solutions, effective management, and a deep understanding of healthcare policies and practices.