Gillian Cox Email and Phone Number
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I might have a Boston accent, but I also have a Journalism Degree from Boston University. I speak and write clearly and effectively; these are essential skills which are increasingly rare in a world of sound-bites and texting. I use journalistic methods to perform research and determine what data might fail to show, and I use critical thinking skills to read between the lines of that data. I am curious, and a natural problem solver, so I often get the first or last call for help. Thus, I am also highly organized and an expert at time management. I can counsel people to better themselves, and I show them such is possible through examples. I also enjoy developing my team, even if it's just peer-to-peer learning.I see myself working in one of the following three capacities: Administration, Research, Counseling.
Southend Dentistry
View- Website:
- southendsmiles.com
- Employees:
- 6
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Insurance CoordinatorSouthend Dentistry Feb 2021 - PresentCharlotte, North Carolina, United StatesAs the insurance coordinator, I am responsible for the verification of patient dental benefits, presenting treatment estimates based upon my knowledge of the insurance coverage, and informing patients when their benefits are close to maxing out.
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Insurance CoordinatorOak Ridge Dental Arts Mountain Island Nov 2018 - Oct 2020Charlotte, North Carolina AreaAs the insurance coordinator, I am responsible for the verification of insurance benefits, as well as posting payments and notifying patients when they are running out of benefits for the year. I understand the vicissitudes of the insurance industry, as well as the fact insurance may say one thing, but do another. Ultimately, I will try to find a way for the services rendered to be paid for by the insurance company.
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Temporary Administrative AssistantAppleone Employment Services Jul 2018 - Oct 2018Charlotte, North Carolina AreaDuring the summer and fall of 2018, I worked as a temporary administrator. I answered a very busy telephone in the Engineering and Property Management Department at Charlotte's City Hall, distributed the mail to busy engineers, and helped the other administrators plan a department-wide ice cream social. I also learned a lot about how to handle angry calls from city residents who complained of streets being in disrepair, water lines being backed up, and innumerable fallen trees. -
Client Research And Development SpecialistVizant Sep 2015 - Nov 2017Charlotte, North Carolina AreaI researched over 10,000 prospective corporate clients and maintained a 30,000-account database in Microsoft Dynamics 365. Daily, I audited account information, and used critical thinking skills in my analysis of the activities and summaries submitted to the Research and Development team by the sales team. Additionally, I created leads for a 3-month long marketing campaign using Dun and Bradstreet, and compared the information with the company websites. Finally, I reported website analytics, assisted in the development of PowerPoint presentations for the sales team, and edited all reports and correspondence for the Research and Development Department using Microsoft Word, and Excel as required. -
Rehabilitation SpecialistSouth End Community Health Center Mar 2014 - May 2015Boston, MaI counseled and assessed clients with psychiatric diagnoses and developed their individualized action plans in order to track their progress in both South End Community Health Center's programs and those sponsored by outside agencies. When necessary, I referred and advocated for clients to be placed in more intensive treatment if that which was offered by South End Community Health Center did not fulfill the clients' needs. Furthermore, I researched, compiled, and wrote the information for annual client assessments reviewed by Medicaid Rehab Option.
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Clinical Case ManagerLahey Behavioral Health/Boston Treatment Center Dec 2006 - Mar 2014Boston, MaI used motivational interviewing and cognitive behavioral therapy techniques to assess clients with addiction to either alcohol or opiates. Upon assessment, I referred them outside programs for either inpatient or outpatient counseling, depending upon their needs and wishes. Additionally, I advocated for my clients when working with probation and drug court officers, Department of Children and Families workers, and housing officials. Finally, I led groups on life-enhancing topics such as emotional regulation, distress tolerance, and relapse prevention.
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Accounts Manager/Administrative AssistantDental Services, Pc Mar 1998 - May 2006Cambridge, MaI developed my customer service and accounts receivable skills in this role, and as a result, increased the overall deposits by 15%. In order to achieve that, I verified patients' insurance coverage and billing information, made successful collections calls to both insurance companies and patients, collected both overdue balances and co-payments at the point of service, and balance-billed patients once insurance paid. Furthermore, I designed individualized payment plans for extensive and expensive treatment, and such required researching the treatment, its costs, and coverage by insurance.
Gillian Cox Skills
Gillian Cox Education Details
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Graduated With Distinction -
University Of Massachusetts, BostonAddictions Counselor Education Program -
Cum Laude
Frequently Asked Questions about Gillian Cox
What company does Gillian Cox work for?
Gillian Cox works for Southend Dentistry
What is Gillian Cox's role at the current company?
Gillian Cox's current role is Administrator|Counselor|Advocate|Changer of Lives.
What is Gillian Cox's email address?
Gillian Cox's email address is ch****@****ast.net
What is Gillian Cox's direct phone number?
Gillian Cox's direct phone number is +161731*****
What schools did Gillian Cox attend?
Gillian Cox attended Capella University, University Of Massachusetts, Boston, Boston University.
What are some of Gillian Cox's interests?
Gillian Cox has interest in Social Services, Human Services, Civil Rights And Social Action, Politics, Education, Addiction, Human Rights, Travel, History, Modern Art.
What skills is Gillian Cox known for?
Gillian Cox has skills like Social Services, Mental Health Counseling, Treatment, Mental Health, Clinical Research, Group Therapy, Interventions, Working Well Under Pressure, Motivational Interviewing, Working Both Alone And With A Team, Case Managment, Chemical Dependency.
Who are Gillian Cox's colleagues?
Gillian Cox's colleagues are Megan Childers, Bradford Picot, Nathaniel Abbott, Devin Mobley.
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