Gillian Dunkley Email and Phone Number

- Assists the Chief Executive Officer and Board of Directors

- Provided administrative support to provincial committees, coordinating activities and administratively participating with various provincial projects- Assisted Human Resources including scheduling staff training, tracking of compliance documentation, administratively processing information for payroll and streamlining processes- Assisted Community Relations, as required, including grant funding research and as a member of the annual dinner auction sub-committee

- Assisted IT including purchase orders, data entry and project administration- Assisted Facilities and Projects including purchase orders, maintaining the vehicle list and processing of timesheets

- Provides executive assistance to the Chief Clinical Officer including diary management, organizing travel arrangements, reconciling credit card statements, preparing and submitting payroll information, and liaising with internal and external stakeholders - Provides clinical administration including confirmation of appointments, preparation of files, and tracking and distributing clinical notes- Developing and implementing streamlined office procedures including tracking processes, file management, and the creation of a procedures manual- Liaising with McMaster University to coordinate student clerkships and electives, including orientation- Ad hoc duties as required such as presentation development, review of publications, project management, and reception cover

- Assisted the Projects Team on various real estate related matters such as expansions, contractions, relocations, fit-outs, refurbishments and moves and changes- Created concept, Project Lead and administrator for BSOT (newly developed time monitoring system)- Managed and maintained the Global Lease Library- Set up and managed a project Extranet- Set up and managed departmental and project email groups- Coordinated and issued weekly projects report and monthly projects invoices report- Coordinated project invoices- Document production including reformatting, drafting and issuing of correspondence, departmental / project communications and presentations- Attended meetings, minute taking as required- Coordinated and supervised work experience placements- Liaised with Line Management and individuals regarding policies and HR related queries- Provided holiday cover for the HSE Officer- Event coordination such as annual cricket match, departmental Christmas outings and team lunches

- Provided support to the H&S team- Completed workstation assessments- Completed H&S checklists- Identified potential hazards within the workplace- Installed specialist H&S equipment e.g. chair setup- Monitored and recycled stock levels- Liaised with the Facilities team- Issued equipment orders to the H&S team

- Provided executive assistance to the Head of Business Services and Business Services Managers, which included diary management, organizing travel arrangements, reconciling credit card statements and telephone coverage- Holiday administrator for the department, including inputting authorised absence on to HR database and authorising some holidays on behalf of the Managers- Processed, monitored and reported absence and attendance including working hours, overtime and TOIL- Assisted with organization of department wide training- Assisted with administration and scheduling of the department’s appraisals, including drafting of confidential forms - Responsible for the daily administration of the Internal Phone Book- Managed business card production process for the European and US offices- Provided support and holiday cover for the Purchasing function and Senior Business Services Supervisor- Administered eFax, creating, amending and deleting accounts as required, including first line support for any issues- Prepared monthly travel report for Senior Management, which showed when Lawyers would be in other offices and encouraged earlier booking of travel- Organized the annual London office Staff vs Partners Cricket Match

- Switchboard and greeting clients- Organized and coordinated meeting room diary- Processed incoming / outgoing post (and faxes) using electronic filing system- Trained other staff on, and previously coordinated, Statutory Services for Schools, keeping spreadsheet updated and ensured orders were placed, chased etc.- Prepared and issued specifications, project cost control certificates, agendas and minutes- Prepared and issued extension of time limit planning applications- Drafted / issued survey reports from notes or dictation- Amended drawings in PDF- Assisted with marketing material- Processed accounts receivable including paying off cheques, preparing banking reports, processing contractor invoices and monitoring petty cash- Organized work outings- Responsible for ordering all stationery, water / hot drinks and toiletry supplies

- Responsible for cash, deputised for the ‘runners’ (supervisors), trained new starters - Customer service - Lotto- Kiosk- Rotation of stockComplying with all necessary regulations, for example sale of dangerous goods and age restricted items. Complying with all necessary Health & Safety, Environmental Health and Trading Standards Regulations.