Working as an Office Manager, I was responsible for the onboarding of staff, producing and implementing policies and procedures, HR systems management. Creation of project management charts and implementing new ways of work

Due to organisational restructure and requirements for better management of information, I led the system revision, implementation, and administration of the Trust-wide Facilities Management Application, “Concept Evolution”. This included a complete review and overhaul of inter-departmental processes to ensure information could be captured as effectively as possible.Implementation of handheld mobile devices for off-site engineers to view and update their jobs allowing them to work more remotely. To negate the effects of rationalisation/reduced department funding, I have implemented the roll out of FSI’s Reach application which allows authorised staff to log, track, and manage their own Service Desk requests.Within a period of 10 months, we now have 150 members of staff using this system logging over 50% of all jobs into the Concept system. More jobs are being logged by this method now than by phone or emails to the Facilities Service Desk combined.Through the success of the Concept revision I am now the system’s Application Manager, taking responsibility for the management of data and processes, and making phased improvements when new functionality becomes available.Successfully implemented a phased introduction of Instruction Steps, which has enabled improvements of Documentation AuditsLiaison with third-party organisations and contractors to undertake work to specified deadlines. I provide governance advice on financial and procurement interdepartmental transactions through my 20+ years’ experience, ensuring compliance with the NHS Information Governance ToolkitRecruitment of staff through Interview formal and/or informal processes.Provided structured processes for daily duties to staff on a rotational basis.Managing & supervise the Facilities Service DeskProducing Management ReportsAuthorise day to day expenditure

Maintain Contracts register for 5 NHS TrustsManagement & Supervision of Bradford Purchasing Team and Bradford Invoicing TeamProduce high value contracts & tendersLiaison with internal & external customers, suppliers and other NHS organisationsProducing procedures in-line with new computer systems.Making savings in line with Trust’s objectives

Processing requisitions into purchase orders, including selecting vendor, best price using contracts where necessary, goods received notesManaging & supervision of the input of requisitions and invoicesAssisting with the production of capital schemes, tenders & quotationsAssisted with the implementation of a new Purchase Ordering system including invoice processing Providing training and support to staff

Reducing the percentage of time taken to process invoices in accordance with Trust’s objectives (30 day payment policy)Setting up new Creditor Payments Department, including processes, staffing levels, proceduresPetty Cash authorised officer