Gillian Sinclair Email & Phone Number

London, Ontario, Canada

Komoka, Ontario, Canada

Komoka, Ontario, Canada

• temporary key holder; responsible for opening and closing the store and ensuring the security system was activated/deactivated at the appropriate times
• Handling POS system transactions with a high degree of effectiveness including cash, credit, debit, store credit, returns and exchanges to ensure seamless cash flow
• Trained and guided new cashiers on the role and duties of the cash, and how to properly operate POS systems
• Providing authorization for cashiers to process returns greater than $100 and other customer accommodations
• Promote, inform and register all customers to the emailed flyer to achieve customer satisfaction and returning customers
• Maintained a clean, organized and fully stocked inventory of all prints and cash line items, along with behind the counter organization.

• Meticulously handles POS system transactions including cash, credit, debit, store credit, returns and exchanges to ensure seamless cash flow
• Trained and guided new cashiers on the role and duties of the cash, and how to properly operate POS systems
• Providing authorization for cashiers to process returns and customer accommodations
• Promote and inform all customers about loyalty programs and rewards to achieve customer satisfaction, while ensuring all other cashiers were aware of any changes or updates to the program
• Maintained cash area be clean and organized
• Providing customers with a high level of service to meet their needs in a welcoming and positive environment

• Maintained a clean and organized display of rotating seasonal product
• Provided customers with high quality service while upholding brand standards and values to ensure customer satisfaction
• Guided customers through finding their ideal style and sizing
• Actively staying informed about latest sales and loyalty programs
• Handled POS system transactions with high level of efficiency and accuracy
• Trained, informed and encouraged new staff members of company values and sales tactics

London, Ontario, Canada

• Rosie’s is a family owned and operated food truck local to London Ontario.
• Took customer orders and managed order flow to ensure the kitchen staff were able to move at a manageable pace with the highest level of efficiency
• Successfully calculated order costs and managed till using cash and Square
• Engaged and comminuted with customers to determine specific accommodations they would need and ensure those needs were met (ie allergy)
• Consistency made excellent customer service a priority in a positive environment

Diploma Of Education, Early Childhood Education And Teaching

Successfully completed over 500 hours of placements working with children ages 0-12

High School Diploma

Activities and Societies: Junior Orchestra, Senior Orchestra, Honour Orchestra