Gillian Smith Email & Phone Number

As an Account Coordinator at SINGH CONCRETE, I manage the order fulfillment, invoice processing, and logistics coordination for a portfolio of clients in the building materials industry. I ensure that the customers receive timely and accurate deliveries, and that any issues or queries are resolved promptly and professionally. I also communicate with the internal sales, production, and distribution teams to optimize the workflow and efficiency of the operations.I studied a BA in Cultural Studies from York St. John University, where I developed my communication, research, and analytical skills. I have applied these skills to my customer service roles, where I have demonstrated my ability to interact with diverse and demanding customers, provide quality service and support, and solve problems creatively and effectively. I have also leveraged my social media skills to enhance the online presence and reputation of SINGH CONCRETE, and to engage with the customers and the industry community. I am passionate about delivering excellence and value to the customers and the company, and I am always eager to learn and grow in my role.