Drew from prior ERP, Supply Chain, HR and analytics experience to facilitate process improvements, system stabilization,automation and modernization. Responsible for all Supply Chain, Merchandising, Financial and HR systems. Increased training and understanding of application processes and integrations. Built a solid cross functional architecture, dev-ops, PM, BA and support teams to handle the rapidly changing priorities of the business.• Coordinated and oversaw a full and successful ERP Upgrade.• Introduced peer reviews, QA testing, documentation standards and Change Management software.• Facilitated open communication and data driven, problem solving, outside of the box thinking.• Established vendor partnerships to understand technological changes, reduce technical debt and help fill resource gaps for Manhattan, Island Pacific, and Workday

Utilized past Warehouse Management experience to provide recommendation for process improvement and automation. Responsible for all Store Distribution Center systems and hardware. Improved Business-to-IT Team communication and relationships to facilitate better alignment of priorities and resources.• Improved support SLAs and designed superior application security for HighJump WMS• Introduced code reviews, mentoring, testing standards and cross training• Standardized processes across all environments and mandated documentation for support, Change Management and Operational SOPs• Piloted, hired and placed a DC on-site System Administrator resource to provide first level support, improving response times

Employed technical, analytical, and project management experience to provide automated solutions and data visualization reporting capabilities with Power BI. Assessed processes and operational constraints to help provide recommendations for best practices to improve efficiencies.• Designed and implemented process standards and improvements• Managed software updates and system integration with ERP systems• Instrumental in solutioning truck rate automation to save over 3.5 Million in annual spend• Negotiated with Vendors - better quotes, updated SLAs, Load tracking and Tender automation

Applied technical, project management, and leadership expertise to oversee, direct, and manage agile client delivery of global software projects for Statistica, an advanced analytics software solution. Directed global teams of employees and subcontractors. Handled planning and forecasting functions. Held daily scrums. Created SOWs utilizing Salesforce and Siebel Quotes. • Established process standards and process improvements• Managed Pipeline and sub-contractor resources globally• Developed training plans and certifications for Channel Partners

Oversaw a team of .Net, C# developers, QA analysts, and business analystsManaged all systems supporting Accounting, International Insurance Partners, CRM, SSO, Field Ops, HR, Field Training, and an International Call Center. Managed off-shore team requirements. • Delivered outstanding software via Agile methodology to improve Call Center efficiencies by 30%.• Increased software/refactoring throughput in a multi-tier web and mobile application ecosystem• Introduced SDLC, code reviews, mentoring, and lunch & learns, QA testing standards, via TFS• Created architecture team to standardize development and deployment

• With this organization, I managed a team of six developers in maintaining and coding applications in Java, ASP, jQuery, VB, and Perl, integrating with JDA suite of applications, services, and technology all supported by Oracle databases in a Unix/Linux environment. • In addition, I gathered requirements and designed systems with input from the Logistics and Transportation business users, developed project estimates, estimated timelines, managed development efforts both on-shore and off-shore, developed project schedules, provided budget expectations, requested funds, and managed capital and non capital expenditures. • Next, I assisted the IT Director of Distribution Systems in identifying potential problem areas, assigning resources, and developing employee growth opportunities. • I also offered frequent feedback and documentation to the IT Director of Distribution, CIO, and VP of Logistics and Transportation on all projects, while managing RFPs and SOWs. Responsible for transportation applications, including TMS, Routing Optimization, Appointment Scheduling, Freight Payment, Vendor Non-Compliance, Import Intransit Accounting, Vendor Pickup, EDI Status Messaging, Electronic Tendering, YMS, Purchase Order Visibility, and Accrual Reporting.My key accomplishments included:• Successfully delivering high-end quality products.• Improving support response time 65% by automating repeated support issues. • Developing team leads and mentoring partnerships.• Improving documentation and testing standards.Challenged and motivated team to develop unique, creative, and innovative solutions.

• As Warehouse Management Systems Analyst, I planned and directed a minimum of two projects per year, researching AIX system requirements on Oracle Databases and providing frequent updates to ensure timelines and design needs met and budget estimates aligned. • I also mentored new hires in quickly adapting and producing on the WMS using C, C++, PL/SQL, Java, Korn, Perl, Javascript, PHP and XML languages on multi-threaded distributed systems on Unix and Linux platforms• Additionally, I served as project lead on several projects, including an initiative integrating a labor management system into the WMS and a security role-based project providing secure communications with WMS via PC, RF, and Mercator connections. • Next, I re-designed several key WMS modules to ensure financial reporting consistency, data integrity and reduce the downtime for weekly maintenance for all distribution centers. • Finally, I coordinated and led meetings with Process Improvement and Internal Audit departments and external auditing firm, Ernst and Young, to validate statistical concepts and receive approval for design and prototype. My key accomplishments included:• Integrating labor management system implementation with WMS.• Solely designing and delivering a replacement to Deloitte and Touche’s obsolete estimated statistical analysis package using Java; Researching algorithms used to determine standards for validating statistical viability related to inventory accuracy.• Designing interface to several systems, improving DC efficiencies, slotting and cubing product.• Coding and testing modifications to revise security and ensure SOX compliance.• Solely responsible for developing design, prototype (for approval), application, testing and implementation of working software on-time and within budget.• Re-designing WMS modules for financial reporting consistency, data integrity, and downtime reduction, saving company $2.4M annually.

• Project Lead with two direct reports for the design of a new Healthcare Pre-Authorization project. Managed both the project and the people for the entire process, which involved HIPAA compliant EDI mapping; database design and setup; and the server configuration from project inception to rollout. Involved interviewing potential candidates for positions on the team, goal setting, establishing deadlines, doing reviews and assessments, and handling conflicts within the team.• Analyzed data and provided extensive reporting to management related to growth and potential product enhancements.• Instrumental in setting up and configuring the new servers, and debugging the beta versions of the standard medical application. Setting up Medical Claim Mappings to allow flow through of medical claim data in a secure environment, utilizing EDI standards.• Constructed and maintained database diagrams.• Managed data integrity and constraints to ensure table consistency.• Developed applications using: Visual Basic 6, T-SQL, Access and SQL Server.

• Lab instructor for first and second year Data Structures classes using C++.• Help Desk: Assisted students with debugged and problem solving related to their software assignments in an effort to assist them in improving their abilities. (C++, Python, Assembly) • Grader and proctor for Data Structures class. • Research Assistant for software testing site.• Maintained and updated web pages and helped construct on-line computer courses.