Gillian Xu Email & Phone Number

Toronto, Ontario, Canada

• Web Platform team

Oakville, Ontario, Canada

• Spearheaded the creation of data filter system for admin to export data as CSVs, reducing manual review time by 50%, • Implemented RESTfulAPI endpoints using Ruby on Rails, jQuery and SQL queries to retrieve filtered data• Developed discounts feature, driving 10K+ additional monthly orders with exclusive codes for qualifying amounts• Empowered 30K+ users to tailor their experience by integrating an AI consent form, using Ruby on Rails and Stimulus.js• Achieved a 73% reduction in page load times by implementing lazy loading, pagination, and indexing strategies

Kitchener, Ontario, Canada

• Developed a virtual assistant to handle requests using DialogFlow, facilitating order processes for 100K+ monthly customers• Pioneered the usage of OpenAI LLMs and FastAPI to elevate response quality and fostering more human-like conversationswith 80% response accuracy, leveraging prompt engineering techniques• Implemented automated printing system using Python for 2.5K+ monthly order details, reducing operational time by 27%• Achieved speech recognition with 84% accuracy in meeting customer order needs by integrating Google Cloud APIs

• Developed end-to-end user onboarding flow for US expansion using Flutter, Dart, and Firebase, driving 40K+ new users• Enhanced recruiting process through equipment verification, increasing employee ratings and customer satisfaction by 65%• Created user registration flow for 100K+ contractors, deploying Firebase Cloud Functions to initialize verification statusesDart, Flutter, Firebase

Toronto, Ontario, Canada

• Facilitated communication between teachers and students, managed 1,000+ inventory items and introduced 40+ new students to our learning programs.

Toronto, Ontario, Canada

• Inspired over 50 young students to explore science creatively through hands-on experiments, and successfully expanded the program to two local elementary schools

Toronto, Ontario, Canada

• Coached and developed student players; placed 1st in three tournaments and 2nd in four others

Bachelor'S Degree, Computer Science

Ontario Secondary School Diploma And Honors French Extended