Perform accurate analyses on incoming materials (chemical/component), finished products and stability of different dose forms (solid dose, liquids, topicals) in accordance with schedule; Perform analyses using HPLC, UPLC, GC, UV, FTIR, wet chemistry and numerous other analytical methodologies and techniques; Document all laboratory testing maintaining accurate records through an electronic system (LIMs) or traditional laboratory notebooks; Process and integrate chromatographic data using Chromatographic Data System (i.e., Empower); Perform all work according to cGMP following regulatory and company standards; Assist the Supervisor, Scientists and Senior Chemists in determining the root cause of laboratory deviations providing clear and concise documentation of the event; Maintain the highest data integrity following the practices of ALCOA; Follow all safety policies and maintain a clean and orderly 5S work area; Maintain laboratory systems and participate in projects as required; Working closely with others in the group to achieve business objectives.

Perform physical and analytical testing on all Regulated and Non-Regulated cosmetic products and raw materials. Tests include: viscosity, pH, moisture content, % Water, Specific Gravity, Microscope Analysis, Rheology, Differential scanning calorimetry, FTIR, HPLC / UPLC / GC sample preparation and analysis. Perform Method Development and Validation of Analytical Methods; Perform / Assist with SOP development and review. Perform / Assist with Inventory Control and the ordering of all required laboratory supplies and equipment.

Managed this luxury spa located in Liberty Village; Managed ‘MindBody’ booking software; Keyholder duties of opening and closing the salon; Managed operations including spread sheets for inventory, tips and receipts for tax purposes; Created and managed staff schedule.

Provided analytical support in the Laboratory Operations Department by following standard practices. Performed analytical testing as assigned for on prototype, CTM (Clinical Trial Material) and Commercial batches supporting development and/or manufacturing operations. Made detailed observations and reviews, documents, and communicates test results.

Addressed inbound calls from clients and internal departments; Negotiated with clients to contribute to increased quarterly revenue while satisfying client needs; Resolved escalation calls; Assisting the marketing team in developing new test strategies; Initiated meetings with various stakeholders to understand the developments of all upcoming projects; Provided second-level support regarding complex matters; Collaborated across departments to resolve client issues; Intermediate proficiency in Microsoft Office.