Gillian Fraser Email & Phone Number

Linton, Vic, Au

Ballarat, Victoria, Australia

Ballarat, Australia

Mt Helen, Victoria

Melbourne, Australia

Melbourne, Australia

Richmond, Victoria

Supported the National Manager of Collections and Head of Operations and their business units of 600+ staff in day-to-day administration, office management, event co-ordination and project assistance.• Enabled managers to direct their energies into their fundamental roles by ably managing their diaries, setting up meetings, organising travel and agendas, composing pitches, compiling expense reports and raising purchase orders;• Provided the global business with a clear view of… Show more Supported the National Manager of Collections and Head of Operations and their business units of 600+ staff in day-to-day administration, office management, event co-ordination and project assistance.• Enabled managers to direct their energies into their fundamental roles by ably managing their diaries, setting up meetings, organising travel and agendas, composing pitches, compiling expense reports and raising purchase orders;• Provided the global business with a clear view of performance and results by taking ownership of the development, expansion and maintenance of accurate and informative daily, weekly and monthly reports. These reports were viewed and utilised by leaders in Australia, Asia Pacific and the United States; • Played a leading part in planning and organising a number of extremely successful and enjoyable functions for Operations staff, attended by 600-700 employees each year;• Compiled complex and comprehensive agendas for visiting executives, which required minimal if any adjustment by the executive, ensuring that their time in our office was used in the most efficient and effective way.Key Achievements:• Solved the issue of disengagement between the 40+ GE EAs, PAs and administration assistants in Australia and New Zealand by planning, developing and implementing the “GE Assistants’ Community”. This was an intranet site where assistants could ask questions and contribute to the library of documents, templates, helpful articles, resources as well as a monthly newsletter with news and features such as tips and tricks• Displayed exceptional project management skills when playing a key role in planning, communicating and executing an office move of 1000+ desks with minimum impact to the business units involved on time and to budget• Initiated significant improvements to the order and tidiness of the office environment by initiating a schedule of office clean-ups involving 600+ staff and the Facilities team Show less

Nunawading, Victoria

Co-ordinated a mental health program created to allow low-income patients receive psychological treatment at little or no cost. While doing this, provided administrative and technical support on other programs run by the organisation. • Exercised judgement when designing the project in a way that made sense for the project’s aims. • Processed applications to the scheme in an accurate and timely manner• Promoted the project to GPs and answered questions in a helpful, clear and… Show more Co-ordinated a mental health program created to allow low-income patients receive psychological treatment at little or no cost. While doing this, provided administrative and technical support on other programs run by the organisation. • Exercised judgement when designing the project in a way that made sense for the project’s aims. • Processed applications to the scheme in an accurate and timely manner• Promoted the project to GPs and answered questions in a helpful, clear and informative mannerKey Achievements:• Effectively took ownership of the new project, setting up operative processes and templates• Enabled over 500 patients in the Eastern suburbs to easily access low cost or no cost psychological care through a referral from their GP. Show less

West Sussex, Uk / Melbourne, Australia

Successfully set up a professional, home-based business to support business owners with tasks they did not have the time or skills to undertake themselves, thus giving them back the time to focus on their key profession.• Word processing• Events and meetings co-ordination• Database design• Desktop publishing• Template design• PowerPoint presentation creation• Proofreading• Communications composition• Staff training on Microsoft Office suite• Office… Show more Successfully set up a professional, home-based business to support business owners with tasks they did not have the time or skills to undertake themselves, thus giving them back the time to focus on their key profession.• Word processing• Events and meetings co-ordination• Database design• Desktop publishing• Template design• PowerPoint presentation creation• Proofreading• Communications composition• Staff training on Microsoft Office suite• Office reorganisationKey Achievements:• Marketed and grew the business so that once established, I had 20 regular customers and typically an additional 10 impromptu customers per month• Employed 2 home-based PAs to delegate work to when required• Made life easier for all customers by giving them back the time to concentrate on their core trade. Show less

Successful Completion Of Higher School Certificate

Diploma Of Travel

French Language And Civilisation

Advanced Diploma Paralegal Secretarial, Legal, A

Received top marks in all 11 units