Gillian Hayes Email & Phone Number

Dublin, Leinster, Ireland

Dublin

Technical Consultant

Dublin, Ireland

Established the IT infrastructure for the first European HubSpot office, under a very tight deadline. I worked with telecommunications vendors, ISP vendors, construction teams, builders, electricians, Office Management and the Facilities team to build a functioning Comms room, meeting rooms IT/AV, and main office IT/AV. Worked with the Voice engineer to.

Dublin, Ireland

• Responsible for the Management of Dublin IT functions and Employees (Sys. Admins & Helpdesk) including infrastructure Management, Hiring, Performance Management, Budget Management, Decision Making.
• Responsibilities as part of a global team providing 24x7x365for installation, configuration, and administration of systems (Windows, Linux and Virtualization server environments and networking infrastructure) in a.
• Contributed to detailed company-wide project planning
• Responsible for the project planning and subsequent implementation of very notable projects during the PopCap EA integration.Notable Project Information:----------------------------------
• Renumbering the entire PopCap network (IP blocks/Network Devices/DHCP/AD/Serves) to accommodate the integration of the PopCap Network into the EA Games Network - PopCap's subnets conflicted with many being used within.
• Extension of the existing PopCap Network on to two newly acquired floors - Planned and implemented this project, I worked with Facilities, Electricians and construction teams to build a state-of-the-art new office for.

Dublin

• Responsibilities for the installation, configuration, and administration of systems in a multi-site environment(Primarily Dublin, Seattle & Shanghai)
• Part of a global team providing 24x7x365 rotated on-call support for the production Windows, Linux and Virtualization server environments and networking infrastructure.
• Providing 24x7 emergency response, troubleshooting, and implement remediation plans
• Provide disaster recovery, security updates, and performance tuning
• Write scripts, procedures, documentation and policy for day to day operations
• Manage phone, voicemail, and teleconferencing systems

Ireland

My role in HSBC involved developing IT Security policies and implementing IT Securities for the Irish companies of HSBC. Our team worked in conjunction with the IT Systems team and the Risk team in order to ensure adherence to the HSBC Group Policies, standards and manuals, in order to limit and mitigate Risk. My daily duties included Vulnerability.

Ireland

Security Administration of in-house banking apps & vendor provided Apps. An internal user base of 700+ and external Statestreet Clients located globally (approx 300+). We also administered Active Directory accounts, SMS Groups and Lotus Notes Database's, Mailbox's and Distribution Lists.

Ireland

I began on the IT helpdesk, after six months in this position I was promoted to work with the Group IT Security Manager in an IT Security & Compliance role. Responsibilities: Setup, maintenance and troubleshooting VPN accounts. Firewall Rules. Internet, proxy & Filters, Administer & Troubleshoot Group Internet & DNS problems involving the ISA Proxy Server.

IFSC Dublin

Junior Applications Developer Internship in the Treasury Dept. of Permanent TSB.

Bachelor Of Science (Bsc), Computer Science, Hons

Activities and Societies: Computer Society Drama SocietyQualified BSc. (Hons) in Computer Science

Ceh, It Security

Qualified - Certified Ethical Hacker

Installing Configuring & Troubleshooting

Itil, Itil

Studied ITIL foundation.

Mcitp, Mcitp

MCITP, have achieved 2 MCP's