Gillian Harper, Cphr Email & Phone Number

Vancouver, BC, CA

Vancouver, British Columbia, Canada

• Responsibilities / Key Projects:
• Employee Engagement - Designing and implementing annual engagement survey; writing overall, departmental, and recommendations reports; supporting leaders in action planning changes; developing engagement initiatives.
• Performance Management - Designed and implemented a new annual performance review system, including creating and conducting training for employees and people leaders; Facilitated focus group sessions to improve the.
• Inclusion, Diversity, Equity, and Accessibility (IDEA) - Training employees on respect and belonging in the workplace and how to improve interpersonal communication; supporting the development of and leading an IDEA.
• Change Management - Supporting the creation and implementation of People & Culture (P&C) strategic plans and new HRIS modules; identifying and implementing changes to improve the P&C work experience; providing change.
• Learning & Development - Collaborating with the team on new learning and development programs and courses, including a new orientation / onboarding program and new leadership development program.

Vancouver, British Columbia, Canada

• Realize Strategies is an award-winning boutique professional services organization focusing on creating positive, measurable impact for their clients and served communities. Realize Strategies is a Certified B.
• Relationship Management - Cultivated and maintained client relationships; connected with potential clients and prepared project proposals;
• Client Support - Advised and supported organizations to improve HR practices, resolve HR issues, and address other business needs such as strategic planning, turnover, organizational development, and risk mitigation;
• Analysis and Reporting - Wrote client reports, including analysis and recommendations;Innovation - Supported the development of new consulting offerings, including the Realize Employee Experience Framework; wrote.
• Internal HR - Supported internal HR as requested by the CEO (recruitment, onboarding, policies, etc.); and
• RealizeU Instructor - Developed and facilitated courses on culture, adapting leadership, and respectful conversations.Consulting Areas:

Vancouver, BC

• Responsibilities:
• Administered and delivered HR staff and volunteer programs at an advanced level.
• Supported day-to-day operations of the HR function including policies and procedures, recruitment, orientation, recognition, time off management, and records management.
• Supported organizational change initiatives, including the performance management process, policies and procedures, training and development programs, and other change processes impacting the organization.
• Oversaw the social committee and volunteer management budgets.
• Coordinated training and development opportunities, including monthly Lunch & Learns and other staff training.Key Projects:

Vancouver, Canada Area

• Provided consulting services to the Manager of Continuous ImprovementKey Projects:
• Finalized the new customer survey program and created all necessary documentation to introduce the changes to various levels within the organization and train the appropriate employees on the new surveys and process.
• Wrote extensive annual report on customer survey results by Region and Division

Vancouver, BC

• Responsibilities:
• Administrative support for People Resources and B&M Way Culture Strategic Plan and related initiatives
• Maintained People Resources monthly communication posters and newsletters
• Prepared formal communications to employees
• Maintained portions of People Resources intranet site (SharePoint)
• Participated in and take minutes for various group meetings

Vancouver, BC

• Investigated the relationship between organizational culture and employee engagement in the BC offices of a large global consulting firm.
• Conducted information sessions about the project at various locations to increase survey response rate
• Collected data through an online survey
• Wrote an extensive report for the organization on the results
• Presented the results to leadership

Vancouver, BC

Volunteer project through Adler University working with board members and managers to implement volunteer structure and policies as well as conducting a needs analysis with patrons.

Master Of Arts (M.A.), Organizational Psychology

Bachelor Of Arts Honours (B.A.H.), Psychology, Music

Thesis - Cultural Differences in Motives of Advice Seeking