Gillian L Cuthbert Email & Phone Number

Edinburgh, GB

Edinburgh City, Scotland, United Kingdom

Currently, I support our Help me Borrow value stream for our Loan and Credit card products. I am accountable for our ‘Attract’ segment of the business, this entails differing KPI’s from our web site visits through to our customer journey analysis. There are various Projects recently live from introducing new Credit cards to market, our PCW partners.

Edinburgh City, Scotland, United Kingdom

I was the Project Manager for the Protect value stream for Tesco Bank Pet Insurance. There was a strong desire to improve the customer experience and deliver fair outcomes on our web pages and our external owned customer journey, whilst delivering against our KPI’s. My role required effective stakeholder Management, excellent communication & relationship.

I volunteered to support businesses and tourism within West Lothian. My commitment to the role was to support the social media platforms alongside business acumen and guidance in meetings. I remain keen to help give visibility, hence, grow and create new opportunities for our up-and-coming generations.

Daily, I supported trade growth and in-store standards across Edinburgh, West Lothian, and Lanarkshire regions in Scotland. I managed circa 480 retailers from large Multiples to Independents. I achieved success through excellent retailer service, demonstrating how to increase sales & profitability. I effectively and proactively managed the relationships.

I was responsible for 44 stores in Scotland and the North of England for Hewlett Packard. I was accountable for Sales and Training for John Lewis, Curry’s PC World and Office outlet. Daily, I proved my ability to negotiate and build solid and progressive relationships with key decision makers.Key achievements include:-➢ Highest regional results for our.

Scotland And Northern Ireland

I was fully accountable for the Region’s P and L across Scotland and Northern Ireland. Responsible for a £24M Annual Turnover, 10 Area Managers, 1 Development Manager, 123 Store Network, 400+ Staff Headcount. My key objective was to drive product growth whilst supporting Head Office objectives. The emphasis has been on staff training and development to.

Northern England And Scotland

I relocated to Manchester to shape and drive the strategy to establish a business presence in England and Scotland for CS Financial, all activity was overseen by the owners, a large Canadian Corporation. The role specifically involved setting up a new HO and growing the retail store network including liaising and attending meetings with our solicitors and.

Scotland

My role was to manage the Scottish branches to deliver profitability and improve new store payback timelines. At peak the area turned over £6M per annum, exceeding revenue and profitability to budget. With 12 direct reports, partnering alongside HRBP, product managers and a PA. I was Ranked No. 1 Operational Area Manager, out of 44 peers for 3 consecutive.

Scotland

Responsible for the daily operation of 44 stores across East, Central belt and Highlands, Scotland. The Region’s sales were just over £3.8M. Delivering results through 4 Cluster Area Managers and 44 Branch Managers overseeing 140 staff. My role was to achieve sales targets through maximising photography development including digital enhancements, upgrades.