Gillian Lewis Email & Phone Number

Plano, Texas, Us

Provide oversight of implementations of Municipal Justice software.

Plano, Texas, Us

• Oversaw moving of key payments initiative from EA to GA, spearheading crucial cross-divisional collaboration.• Worked with Product and Sales teams to identify new markets for Tax Product.• Designed and oversaw build and rollout of Change Order process with workflow approval in Tyler’s professional services automation tool.• Managed two Supervisory Team Leads with 4-5 reports each as well as Individual Contributors.

Plano, Texas, Us

• Led team of up to 19 Project Managers, focusing on strengthening project management skills such as crucial conversations and accountability, while meeting revenue commitments and maintaining consistent utilization across the team.• Developed and implemented new hire Onboarding program to bring team members up to speed more quickly.• Created Offboarding program for projects, allowing PMs to shift focus from lingering ancillary applications to taking on new, revenue-generating work.• Identified Mentors on the Project Management team to help answer practical, tactical questions from team members, freeing up management time to work on process improvement initiatives.

Plano, Texas, Us

• Served as Project Manager and oversaw P&L for two Property Tax software suites, finding creative ways to meet revenue and utilization goals.• Led the team through a reorganization and integration into a different business unit, providing transparent insight around product group challenges and opportunities tailored to different audiences throughout the division.

Plano, Texas, Us

• Selected to oversee migrations from Profund to Infinite Visions, working closely with the Profund team to implement Enterprise methodology across all implementations.• Developed and executed theme and related content for Enterprise Group-wide PM Summit.• Awarded “Most Valuable PM” for Q1 2018 in recognition of efforts on behalf of the project management community.

Plano, Texas, Us

• Oversaw design, development, and implementation of third-party e-filing interface, opening up new revenue stream.• Implemented successful direct mail campaign, including vendor sourcing and marketing message creation, leading to new revenues from previously unreached market segment.• Initiated integration with other Tyler products, which will result in opening a new market.

Plano, Texas, Us

Assist divisional CEO, President, and COO as well as other executives with a variety of tasks.• Developed and maintained project plan during acquisition of another company, which resulted in a template for acquisitions of three other companies.• Chaired Spirit Committee and Holiday Party Committee, and Co-chaired Community Involvement Committee, creating variety of employee engagement events. • Orchestrated travel arrangements for ten executives, often handling requests at odd hours to ensure no executive was left stranded.

Stamford, Ct, Us

Served as part of two-person HR team for opening/initial hiring of 157-room luxury resort in Puerto Rico. • Developed standard new hire process, ensuring new employees were handled consistently despite transitioning through three Human Resources Directors within four months.• Conducted orientations and brand trainings to establish W branded level of service.• Managed all personnel actions in SAP, accurately maintaining records for successful execution of payroll

Boston, Massachusetts, Us

Supported busy Partner and Associate attorney in all aspects of Higher Education / Not-for-Profit practice. • Created and filed applications for federal tax exemption, resulting in successful attainment of 501(c)3 status for client organizations.• Managed client interactions on behalf of attorneys, ensuring meeting of client and court deadlines.

Rochester, Ny, Us

Handled miscellaneous tasks in all aspects of Production department for regional, not-for-profit theater.• Created and executed contracts for members of three separate performing arts unions, maintaining compliance with each collective bargaining agreement and avoiding any fines or other penalties.• Interviewed and hired all show-related production staff, creating teams to work together successfully in a high-stress environment.

Master’S Degree, Marketing

Master Of Business Administration (Mba)

Certificate, Paralegal Studies

Bfa, Drama/Theatre Arts And Stagecraft