Gillian Lewis Email & Phone Number

Plano, Texas, US

Provide oversight of implementations of Municipal Justice software.

Plano, Texas, US

• Oversaw moving of key payments initiative from EA to GA, spearheading crucial cross-divisional collaboration.
• Worked with Product and Sales teams to identify new markets for Tax Product.
• Designed and oversaw build and rollout of Change Order process with workflow approval in Tyler’s professional services automation tool.
• Managed two Supervisory Team Leads with 4-5 reports each as well as Individual Contributors.

Plano, Texas, US

• Led team of up to 19 Project Managers, focusing on strengthening project management skills such as crucial conversations and accountability, while meeting revenue commitments and maintaining consistent utilization.
• Developed and implemented new hire Onboarding program to bring team members up to speed more quickly.
• Created Offboarding program for projects, allowing PMs to shift focus from lingering ancillary applications to taking on new, revenue-generating work.
• Identified Mentors on the Project Management team to help answer practical, tactical questions from team members, freeing up management time to work on process improvement initiatives.

Plano, Texas, US

• Served as Project Manager and oversaw P&L for two Property Tax software suites, finding creative ways to meet revenue and utilization goals.
• Led the team through a reorganization and integration into a different business unit, providing transparent insight around product group challenges and opportunities tailored to different audiences throughout the.

Plano, Texas, US

• Selected to oversee migrations from Profund to Infinite Visions, working closely with the Profund team to implement Enterprise methodology across all implementations.
• Developed and executed theme and related content for Enterprise Group-wide PM Summit.
• Awarded “Most Valuable PM” for Q1 2018 in recognition of efforts on behalf of the project management community.

Plano, Texas, US

• Oversaw design, development, and implementation of third-party e-filing interface, opening up new revenue stream.
• Implemented successful direct mail campaign, including vendor sourcing and marketing message creation, leading to new revenues from previously unreached market segment.
• Initiated integration with other Tyler products, which will result in opening a new market.

Plano, Texas, US

• Assist divisional CEO, President, and COO as well as other executives with a variety of tasks.
• Developed and maintained project plan during acquisition of another company, which resulted in a template for acquisitions of three other companies.
• Chaired Spirit Committee and Holiday Party Committee, and Co-chaired Community Involvement Committee, creating variety of employee engagement events.
• Orchestrated travel arrangements for ten executives, often handling requests at odd hours to ensure no executive was left stranded.

Stamford, CT, US

• Served as part of two-person HR team for opening/initial hiring of 157-room luxury resort in Puerto Rico.
• Developed standard new hire process, ensuring new employees were handled consistently despite transitioning through three Human Resources Directors within four months.
• Conducted orientations and brand trainings to establish W branded level of service.
• Managed all personnel actions in SAP, accurately maintaining records for successful execution of payroll

Boston, Massachusetts, US

• Supported busy Partner and Associate attorney in all aspects of Higher Education / Not-for-Profit practice.
• Created and filed applications for federal tax exemption, resulting in successful attainment of 501(c)3 status for client organizations.
• Managed client interactions on behalf of attorneys, ensuring meeting of client and court deadlines.

Rochester, NY, US

• Handled miscellaneous tasks in all aspects of Production department for regional, not-for-profit theater.
• Created and executed contracts for members of three separate performing arts unions, maintaining compliance with each collective bargaining agreement and avoiding any fines or other penalties.
• Interviewed and hired all show-related production staff, creating teams to work together successfully in a high-stress environment.

Master’S Degree, Marketing

Master Of Business Administration (Mba)

Certificate, Paralegal Studies

Bfa, Drama/Theatre Arts And Stagecraft