Gillian Al-Ali Email & Phone Number

United Kingdom

London, United Kingdom

London, United Kingdom

• Provided support to the Chief Executive, Group Finance Director & Non-Executive Directors'. My responsibilities included:
• Extensive travel arrangements covering local, national and international destinations
• Liaised with executive level professionals, internal departments and external clients
• Conference/meeting organisation
• Preparation and maintenance of expense spreadsheets and managing payment of expenses
• PowerPoint presentation preparation

London, United Kingdom

• Provided executive support to the Group HR Director and Group Commercial Director. My responsibilities included:
• Diary management
• First point of contact for both Directors'. Face to face, email and phone
• Travel and accommodation requirements
• Meeting support, preparing papers and taking notes
• Expenses and credit card administration

London, United Kingdom

• Provided assistance to the Managing Director of Tribal's Government & Society Consultancy business. My responsibilities included:
• Diary management for the MD
• Travel and accommodation requirments
• Minute taking for local and national meetings
• Room bookings for events, meetings and training
• Lunch bookings for meetings

London, United Kingdom

• Provided reception support in personable manner as well as general administrative support for the business. My responsibilities included:
• Answering all incoming calls to the mainline telephone in an effective and efficient way ensuring the call is put through to the most appropriate receiver.
• To meet and greet all visitors to the office ensuring they are appropriate cared for and channelled through to the correct recipient.
• To receive all incoming deliveries, dealing with them effectively and efficiently.
• To type letters on request.
• To deal with postal and email queries.

Edinburgh, United Kingdom

• Achieved and delivered targets in a fast paced environment and was responsible for delivering maintenance to new and existing clients, on behalf of the Servicing and Repair business across East and Central Scotland.
• To gather requirements from engineers and clients and producing quotes for repairs, taking ownership of the process through to sale.
• To provide pricing information for tenders for new business, ensuring ThyssenKrupp remains competitive in the marketplace.
• To work with clients and colleagues at a range of levels.

Edinburgh, United Kingdom

• Worked in a busy private practice, responsible for the general management of the office and providing secretarial support to the Managing Director.
• To be responsible for audio typing of client cases
• To be responsible for processing fees and monthly expenses and the development of electronic system to track fees and expenses using Excel to support the company accountant.
• Diary management and organising meetings

Edinburgh, United Kingdom

• Responsible for being the first point of contact for client queries and supporting senior staff across several functions including operations, sales and management. My responsibilities included:
• The coordination of daily callouts for Service Engineers.
• To be responsible for client file creation and maintenance.
• To produce of invoices and purchase orders providing all necessary support to ensure delivery.
• To manage the production of insurance reports making sure correct procedure is followed at all times.

Sydney, Australia

I spent this time in Australia on a working holiday. During this period I worked for two organisations in a Receptionist and PA capacity.

Time Spent Travelling To America, Fiji And New Zealand

This was a great experience seeing the world and learning about different countries and cultures. It was an excellent opportunity to meet many varied and interesting people.

Edinburgh, United Kingdom

Provided administrative and secretarial support to managers to ensure the efficient running of the admin functions.