Gillian Coughlan Email & Phone Number

Dublin, Ie

Dublin, Ie

Ireland

Leading strategic business and operations transformation programs for our TMT clients with a focus on architecting solutions for high growth and complex operational challenges.

County Dublin, Ireland

Led on business operating model and transformation initiatives for our financial services clients. With both GDPR and Brexit regulatory requirements impacting our clients it was a time to reimagine models and design readiness programs to address operational challenges. I led a number of programs for Irish pillar banks and US banks and supported our wider firm response to Brexit.

Parnell

Led on building strategic and organisation change business in an already established human capital consulting boutique. This supplemented their organisation design and HR consulting services expanding in Strategy and Operations and supported a rebrand and revised GTM strategy. I worked primarily within the private sector including global consumer and development clients to help them build strategic people solutions to enable them executing on their strategy. Strategic Cost Transformation | High Growth enablement | Operating Model Redesign

Auckland, New Zealand

Supported the CFO in a contract role through the transition to NZME working as part of the wider Finance leadership team to support the business and the execute on a the digital transition. Redesign financial and risk processes, ensuring readiness for board and audit committee and assisting elements of the transformation.

Dublin & Auckland

Led a range of client engagements including Operating model review, business case and product reviews. I also project managed the initial phase of the new Deloitte digital platform for the Irish practice. Since moving to Auckland in Sept 2013 I have led a number of engagements including a Low Cost Center sourcing study, Finance Integration Review, Operating Model & Organisation Design changes. I have also supported clients by conducting work-sessions in areas such as organisation design, project planning and change design thinking.From Mar 2014 I spent a year on parental leave returning Apr 2015

Dublin

Key member of the business consulting team supporting a number of clients conducting Strategic reviews and diagnostics. Engagements included Operating Model Reviews, Business Intelligence Assessment and Strategy, Web Strategy, Business Process Review, Financial Process Review and HRIS review for a range of Financial Services, Government, Semi-State and Education clients. Following significant growth and success of the consultancy the Deloitte practice in Ireland acquired the business and I transitioned into the practice as a Senior Manager within the S&O FS team

Melbourne, Australia

I joined Oakton Consulting at manager level and worked initially within the Oracle Packaged solution team managing a Global Procure to Pay rollout for a number of GE Finance Businesses based in India. Following delivery of this, I worked on a number of other engagements as either a project manager or senior business analyst delivering for the Information management, application development and Enterprise, Strategy and Architecture divisions of the practice. I left in 2007 to return to Ireland.

Dublin

My primary engagement was a three year project working on a team to design and implement a Financial Shared Service Center for the Department of Justice (Police, Prisons, Courts and Justice Agencies). The project involved a fundamental finance model and service transformation, process re-design and the implementation of 11i Oracle Financials solution. I was one of three functional leads for an initial common design phase and end to end implementation for two of the four government agencies. I left Accenture to take a career break to travel across Asia and work in Australia.