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I am a Senior IT Director with over twenty years of progressive leadership in IT and systems development. I have honed my skills in directing strategic technological transformations and nurturing team growth. My expertise lies in senior stakeholder management, project delivery, complex data systems integration and optimizing development operations through Agile methodologies and test automation. I excel in mentoring emerging leaders, managing crucial stakeholder relationships, and guiding technical strategic direction. Throughout my career, I have consistently enhanced operational efficiency and support capabilities while fostering a culture of continuous improvement and technical excellence. Leveraging my extensive experience in technical architecture, I am dedicated to delivering innovative solutions that align with our strategic business objectives.
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It DirectorCorndelOxford, Gb -
Senior It DirectorKeyloop Mar 2021 - Feb 2024Reading, England, GbMajor Responsibilities:I spearheaded the establishment and management of the IT division during the separation phase and subsequent high-impact ventures. My efforts catalyzed transformative changes and fostered operational excellence across IT and broader organizational functions. I assumed leadership for Enterprise, Finance, Data & Custom Applications, as well as Collaboration and Desktop tooling, ensuring seamless integration and optimal performance.Key Deliverables:● Crafted and executed the strategic roadmap for IT post-separation from CDK Global, orchestrating its vision, direction, and strategic initiatives.● Restructured and executed an innovative organisational framework to enhance support for functional reconfiguration at Keyloop.● Provided guidance and mentorship to junior managers to facilitate their career advancement.● Managed a substantial IT budget of €11M and a team of 60 full-time employees, while also providing technical oversight for transformative projects totaling €25M in investment. -
Development DirectorCdk Global Jan 2020 - Mar 2021Austin, Texas, UsMajor Responsibilities:I led a project aimed at transforming our employee and IT support systems, ensuring they were aligned into an integrated information management system leveraging Salesforce Service Cloud. I established and supervised an offshore Automation and Release Management team to deliver top-notch service to decentralized development teams.Key Deliverables:● Developed the internal data integration team and strategy, transferring multiple point-to-point data interface processes to a unified framework.● Strengthened IT release quality by over 10% through the implementation of automated testing processes and tools.● Boosted efficiency of Internal IT Support by implementing specialised software and system enhancements, leading to the reallocation of 12% of workforce resources. -
Enterprise ArchitectCdk Global May 2017 - Jan 2020Austin, Texas, UsMajor Responsibilities:I have crafted the desired IT technical structure by utilizing multiple Enterprise Architecture frameworks. I've analyzed and provided technical perspectives on various IT development initiatives. Additionally, I collaborated with senior management to develop and implement IT strategies that are aligned with our business goals and objectives.Key Deliverables:● Established and oversaw a board for reviewing data and software architecture to maintain alignment in technical, functional, and commercial aspects within IT.● Reduced development timelines by around 20% through implementing Agile methodologies (Kanban & Scrum) in five development teams.
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Software Development ManagerCdk Global Aug 2014 - May 2017Austin, Texas, UsMajor Responsibilities:I conducted research, provided training, and facilitated the adoption of Agile development methodologies (Scrum & Kanban) within our IT development teams. I led, mentored, and motivated a team of software developers, ensuring they had the resources and support needed to succeed. I oversaw the planning, execution, and delivery of software development projects, ensuring adherence to deadlines, budget constraints, and quality standards.Key Deliverables:● Directed a £2 million project to implement and enhance Salesforce Service Cloud for incident management, spanning 27 markets and serving 800 users.● Established IT application resolver groups to ensure alignment with ITIL Incident Management best practices.● Implemented Salesforce Service Cloud leading to a 25% boost in customer support capacity.
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Solution ArchitectAdp Jun 2007 - Aug 2014Roseland, New Jersey, UsMajor Responsibilities:I led a technical team in developing and overseeing custom internal applications utilizing KCML and PHP. I oversaw the enhancement of our facilities management application and streamlined CRM & ERP functionalities for Customer Support and Problem Management, Opportunity Tracking, and Contract Lifecycle.Key Deliverables:● Successfully designed and executed data center inventory management system for multiple business-critical data centers.● Redesigned customer support platform, shifting over 80% of inquiries from phone to online platform. -
Senior ProgrammerAdp Jun 2004 - May 2007Roseland, New Jersey, Us
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Analyst ProgramerKerridge Computer Company Jan 2001 - Jun 2004 -
ProgrammerIndex Computer Systems Limited Feb 1999 - Jan 2001 -
ProgrammerTech Computer Office Jan 1998 - Feb 1999
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Chemical EngineerRosti Technical Plastics Jan 1997 - Jan 1998Malmö, Skane County, Se
Alan Gillies Skills
Alan Gillies Education Details
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University Of StrathclydeComputer Aided Engineering -
University Of StrathclydeChemical Engineering
Frequently Asked Questions about Alan Gillies
What company does Alan Gillies work for?
Alan Gillies works for Corndel
What is Alan Gillies's role at the current company?
Alan Gillies's current role is IT Director.
What is Alan Gillies's email address?
Alan Gillies's email address is al****@****adp.com
What is Alan Gillies's direct phone number?
Alan Gillies's direct phone number is 01488 6*****
What schools did Alan Gillies attend?
Alan Gillies attended University Of Strathclyde, University Of Strathclyde.
What skills is Alan Gillies known for?
Alan Gillies has skills like Asp, Software Documentation, Software Project Management, Microsoft Sql Server, Testing, Php, Sql, Team Management, Team Leadership, Erp.
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