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Executive leader with more than 20 years of experience leading software engineering teams and surrounding organizations through significant system transformations. Comfortable engaging with C-Suite leadership formulating technical solutions to maximize business value. Engineering leadership experience with E-commerce systems, mission critical (zero downtime) applications and high-volume transaction systems. More than 8 years driving IT portfolio rationalization and governance.Effective cross functional team leader having led multiple teams in worldwide locations maintaining very low turnover. Engaged, outgoing and flexible executive comfortable managing in environments exhibiting high rates of change.Specialties: Large system implementations, strategic IT planning, system retirement and transition, portfolio management, release management, operations, supply chain, customer support, people management, project management, program management, leadership development
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Head Of Infrastructure And ServicesZuoraMorgan Hill, Ca, Us -
Senior Director Of It Infrastructure And OperationsZuoraMorgan Hill, Ca, Us
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Senior Director Information TechnologyZuora Oct 2023 - PresentRedwood City, California, UsResponsible for Security, Infrastructure and Service Management.
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Senior Director, ApplicationsZuora Aug 2021 - Oct 2023Redwood City, California, Us
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It DirectorMicro Focus Sep 2017 - Aug 2021Newbury, Berkshire, GbImplementing release and deployment standards for Micro Focus back office stack, including defining entry, exit and success criteria for all major release events. Staffing a new team to implement automated deployment pipelines for the new system implementations. Standardizing development processes from waterfall to DevOps across the application landscape. Application scope includes Salesforce, NetSuite, Informatica MDM, Workday and internally developed systems.Leads a global team of release managers delivering new scope to the business while maintaining the integrity, security and reliability of the platform that runs the Micro Focus business. Owns $3.5M in spend with external resources supplementing overall development and support processes.Previously delivered key components of the Hewlett Packard Enterprise Software Spin-Merge to Micro Focus.HighlightsDelivery of a comprehensive data migration and transformation engine. Migration included the transformation of all master, transactional and reference data from legacy environments into a new SaaS based architecture that now transacts a $3B business.Management of a $30M budget across additional workstreams including SaaS vendor engagement, integrations, BI, Security and SOX compliance and testing. -
It DirectorHewlett Packard Enterprise Feb 2013 - Sep 2017Houston, Texas, UsLed an organization responsible for more than 20 discrete software applications implemented in HPE for the Enterprise Services business. Application suite directly generated more than $600M of HPE’s annual revenue. Owned release and test delivery of the majority of development change on the SAP platform for HP Enterprise Services – one of the largest SAP platforms in the world processing more than $24B of HPEs revenue.In 2014 delivered more than $50M in new incremental direct business value in the form of both cost savings and increased revenue through system changes. 2015 incremental business value was approximately $25M due to a focus on HPE divestitures.Provided leadership during an IT organizational transformation, pivoting the organization into a true leveraged resource model from a traditional project based delivery team. Developed the internal discipline to migrate legacy systems to improved future states with cloud, micro services and SaaS solutions.Led an initiative to shorten value delivery times by 20%. Work included strategic implementation of multiple software delivery mechanisms (SDLC) across the portfolio (agile, waterfall, DevOps). Also pushing the envelope on highly efficient testing practices across enterprise solutions and strengthening business prioritization models for planned IT work. -
Senior It ManagerHewlett Packard Enterprise Nov 2009 - Feb 2013Houston, Texas, UsLed a team of 45 that delivered more than $10M of incremental business value in systems processing more than $10B of revenue. Implemented functionality and plan to migrate customer accounts from legacy platforms to a go forward platform. Regularly visited with customer accounts to understand system impacts and gather feedback for process improvements.Key Contributions:Delivered platform functionality enabling the migration of 1000+ legacy contracts to a go forward SAP platform, representing $3.5B of the company portfolio. The ‘top 10’ accounts represented more than $1B in revenue each.Staffed core team of release managers, test managers and support personnel from the ground up to implement a coordinated release delivery plan and supporting processes including business engagement and demand planning.Implemented end to end SDLC process for the IT organization. Made solution available to other organizations in company. Focused on the areas of test accelerators, standardized development mechanisms, and enterprise architecture.
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It Release ManagerHewlett Packard Enterprise Oct 2008 - Nov 2009Houston, Texas, UsDesigned and implemented the release management process team used to integrate the IT functions of a major acquisition (EDS). Work required bringing two very diverse cultures together to deliver five distinct waves of coordinated system functionality across more than 25 systems. The program represented one of the largest business transformation initiatives ever attempted at Hewlett Packard.Key Contributions:Provided delivery leadership for a system release across 23 discrete systems. Implemented solutions enabled the business to standardize revenue of $190M across 10 countries.Led and assisted teams across the enterprise with core release management expertise, including the release management process, toolset usage, testing strategies, change control processes, and release planning.
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Ww It Release ManagerHewlett Packard Enterprise Oct 2005 - Oct 2008Houston, Texas, UsImplemented the major components of an enterprise E-commerce strategy. Role included scope definition, plan execution and change management across all regions worldwide. Provided expertise and ownership for complex issue escalation and triage. Key Contributions:Implemented baseline E-commerce solutions to the Asia Pacific region to enable the retirement of three legacy Ecommerce stores. This baseline solution impacted 4 different call centers across Asia and over 10,000 corporate enterprise accounts, measuring $1.4B in annual revenue. Implemented a significant system upgrade to the direct business model that provided a conduit for more than $5B in annual business. The implementation involved 107 application teams with more than 35K test cases executed to validate changes.
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Regional It ManagerHewlett Packard Enterprise Jun 2004 - Oct 2005Houston, Texas, UsDeveloped an architectural strategy for business units in Latin America and Canada. Eliminated redundant systems that saved the regions $1M annually. Consolidated distributed support centers into a single center of 22 reports that processed more than 1400 calls per month. Overall savings to the organization exceeded $2M annually with more than 50% improvement in support response times.
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It ManagerHewlett Packard Enterprise May 2002 - Jun 2004Houston, Texas, UsOwned the IT strategy for the PC business unit in Canada. The Personal Systems Group provided desktops, laptops, workstations and thin clients to all customer segments worldwide including a $500M annual business in Canada. Led IT implementation work needed to start up a manufacturing facility in Toronto, Canada producing 25,000 business desktops per month.
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Supply Chain It ManagerHewlett Packard Enterprise Mar 2000 - May 2002Houston, Texas, UsLed a worldwide team that designed, developed and maintained systems that were instrumental in the manufacturing of Intel based servers. Software was implemented in both company owned and outsourced facilities worldwide.
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It Project Manager, Network Server DivisionHewlett Packard Enterprise Aug 1998 - Mar 2000Houston, Texas, UsProvided project management expertise for cross-functional IT project implementations at the Hewlett Packard Network Server Division. Implemented a major upgrade to an existing defect tracking system with a user base of more than 400 users in support of Y2K issues.
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Financial Program ConsultantHewlett Packard Enterprise Dec 1996 - Jul 1998Houston, Texas, UsDesigned and managed the Integration Testing environment for a PeopleSoft HRMS implementation supporting approximately 80,000 HP employees.Presented testing strategy and toolsets at the 1997 Peoplesoft User's Conference.
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It Solutions SpecialistHewlett Packard Enterprise Nov 1994 - Dec 1996Houston, Texas, Us
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It SpecialistHewlett Packard Enterprise Jun 1993 - Nov 1994Houston, Texas, Us
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Financial AnalystIbm 1992 - 1993Armonk, New York, Ny, Us
Mark Gill Skills
Mark Gill Education Details
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University Of ArizonaMis/Marketing -
Fort Lewis CollegeBusiness Administration - Finance Option
Frequently Asked Questions about Mark Gill
What company does Mark Gill work for?
Mark Gill works for Zuora
What is Mark Gill's role at the current company?
Mark Gill's current role is Head of Infrastructure and Services.
What is Mark Gill's email address?
Mark Gill's email address is ma****@****cus.com
What is Mark Gill's direct phone number?
Mark Gill's direct phone number is +4416355*****
What schools did Mark Gill attend?
Mark Gill attended University Of Arizona, Fort Lewis College.
What are some of Mark Gill's interests?
Mark Gill has interest in Peet's Coffee And Tea, Nfl, Denver Broncos, Technology, Sports, Business, Hollywood, Music, Movies, Amazon.
What skills is Mark Gill known for?
Mark Gill has skills like It Strategy, Integration, Cross Functional Team Leadership, Program Management, Project Management, Sdlc, Process Improvement, Management, Enterprise Architecture, Enterprise Software, It Management, Vendor Management.
Who are Mark Gill's colleagues?
Mark Gill's colleagues are Tracy Li, Chase Anderson, Marco Montelatici, Max Son, Monikongkona Hazarika, 朱天元, Ashish Bhalotiya.
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